Results-driven General Manager known for high productivity and efficient task completion. Skilled in strategic planning, team leadership, and operational management. Excel in communication, problem-solving, and adaptability, ensuring effective team collaboration and customer satisfaction. Committed to driving business growth through innovative strategies and exemplary leadership qualities.
Overview
12
12
years of professional experience
1
1
Certification
Work History
General Manager/Operator
Avalon Water Supply Corp.
Avalon, TX
06.2022 - Current
Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
Established and maintained effective communication with staff members to ensure efficient operations.
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
Coordinated training activities for employees to ensure compliance with company policies and procedures.
Maintained relationships with vendors to obtain the best pricing on supplies and materials.
Oversaw product development initiatives from concept through completion stages.
Resolved customer complaints quickly while maintaining high quality standards of service delivery.
Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
Administered employee discipline through verbal and written warnings.
Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
Oversee all day-to-day operations.
Field Operator
City of Italy
Italy, TX
04.2019 - 06.2022
Operated and maintained heavy equipment to ensure efficient operations onsite.
Inspected wells and pipelines regularly for safety standards compliance.
Performed routine maintenance of pumps, valves, tanks, and other related equipment.
Maintained accurate records of activities performed on a daily basis.
Analyzed data from gauges, meters, or other instruments to determine appropriate course of action when necessary.
Provided assistance in troubleshooting issues with machinery or equipment as requested by supervisor.
Conducted regular tests on water samples taken from the well sites to ensure quality control standards were met.
Perform day-to-day operations.
Repair and maintain water lines and sewer lines.
Repair and maintained streets.
Field Supervisor
South Ellis County Water Supply Corp.
Italy, TX
02.2017 - 04.2019
Supervised and coordinated daily activities of field personnel to ensure efficient operations.
Developed, implemented, and monitored safety policies and procedures for all field staff.
Conducted regular meetings with field staff to review work performance, discuss issues, and identify training needs.
Ensured compliance with company policies and procedures as well as applicable laws and regulations.
Provided guidance to team members on job-related tasks, techniques, best practices.
Hydrogeologist / Geologist at National Groundwater Office, Water Supply and Drainage Board( NWSDB), Ministry of Water SupplyHydrogeologist / Geologist at National Groundwater Office, Water Supply and Drainage Board( NWSDB), Ministry of Water Supply