Tony Wu
Brooklyn
Summary
Seasoned sales and operations leader with a proven track record of building, coaching, and managing high-performing teams to exceed aggressive revenue targets. Skilled at data-driven decision making, CRM process optimization, and deploying scalable sales strategies. Recognized for driving profitability, implementing robust sales processes, and fostering team engagement and growth — equipped to lead a results-oriented sales organization and deliver on Justworks’ growth ambitions.
Overview
4
4
years of professional experience
Work History
Area Rental Manager
Enterprise Mobility
04.2025 - Current
- Lead operations, sales performance, and business strategy for 6 branches, overseeing a fleet of 1,200 vehicles across Downtown Brooklyn through Northeast Queens.
- Manage and develop a team of 32 employees, including Branch Managers and high-potential talent.
- Increased operating profit by $500,000, leveraging data-driven forecasting, pricing, and cost controls.
- Delivered 4% fleet growth, optimizing supply and demand across multiple markets.
- Achieved above average ESQI scores, reflecting consistent delivery of high-quality customer experiences.
- Improved employee retention by 30%, strengthening culture, engagement, and long-term performance.
- Drove multiple internal promotions from Level 2 roles into Branch Manager positions through structured coaching.
- Oversee rate management, forecasting, local marketing initiatives, and growth strategies for all assigned branches.
Airport Branch Manager
Enterprise Mobility
04.2023 - 04.2025
- Directed sales, customer service, rate strategy, fleet planning, and market share across one of the region’s highest-volume airport branches.
- Increased operating profit improvement by $250,000 FYTD, delivering exceptional financial and operational results.
- Maintained employee retention well above corporate averages through coaching and culture-building.
- Achieved consistently above-average ESQI and sales conversion, improving revenue and customer satisfaction.
- Led training, talent development, and performance calibration for a large, diverse team.
Flagship Branch Manager
Enterprise Mobility
11.2021 - 04.2023
- Managed a flagship, high-volume operation serving dealerships, body shops, corporate accounts, and retail customers.
- Drove 26% FYTD fleet growth, expanding revenue capacity and operational reach.
- Developed and promoted 5 Level 2 employees into leadership roles.
- Maintained above-average corporate ESQI, elevating customer engagement and satisfaction.
- Implemented process improvements to efficiently manage a large volume of contracts and customer segments.
Education
Bachelor of Science - Computer Informatics
University At Albany
Albany, New York, NY05-2018
Skills
Revenue & Profit Growth
Coaching & Development
Data-Driven Decision Making
Multi-Unit Operations
Timeline
Area Rental Manager
Enterprise Mobility
04.2025 - Current
Airport Branch Manager
Enterprise Mobility
04.2023 - 04.2025
Flagship Branch Manager
Enterprise Mobility
11.2021 - 04.2023
Bachelor of Science - Computer Informatics
University At Albany