Tonya Armour
Stanardsville,VA
Summary
Compassionate caregiver dedicated to enhancing client well-being through elderly support, disability care, and health monitoring. Skilled in customer service, multitasking, and time management, effectively addressing concerns to improve satisfaction. Known for delivering positive experiences and efficiently completing tasks, fostering comfort and trust in personal care settings.
Overview
2027
2027
years of professional experience
Work History
Caregiver
Personal Employer
Madison/Greene, VA
07.2023 - Current
- Assisted clients with daily living activities and personal hygiene tasks.
- Provided companionship and emotional support to enhance client well-being.
- Managed medication schedules and ensured timely administration as needed.
- Coordinated transportation for medical appointments and social outings.
- Maintained a safe and clean environment for clients at home.
- Communicated effectively with family members regarding client needs and care updates.
- Created meals based on dietary requirements and provided feeding assistance.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
USPS
Postal Service
Ruckersville, Virginia
09.2022 - 07.2023
- Sorted and organized incoming mail to ensure timely and accurate distribution.
- Adapted to changing weather conditions during deliveries.
- Followed safety protocols while navigating various terrains.
- Ensured vehicle maintenance for safe and reliable operation.
- Maintained detailed records of daily deliveries and pickups to support efficient operations.
- Operated vehicle in accordance with applicable laws and regulations.
- Communicated effectively with supervisors regarding route progress or changes.
- Engaged with customers to foster positive relationships and enhance service experience.
Lead Supervisor
F&M Expressions
Gordonsville, Virginia
2017 - 06.2019
- Supervised daily operations, enhancing workflow and productivity.
- Implemented safety protocols to maintain a secure work environment.
- Monitored inventory levels and facilitated timely restocking of supplies.
- Implemented safety protocols to promote a secure work environment.
- Monitored staff performance, delivering feedback and coaching to improve job proficiency.
- Developed strategies to motivate staff and boost morale across the organization.
- Adhered to company objectives to maintain alignment with overall goals.
- Implemented quality control measures, significantly reducing error rates.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Surgical Supply Specialist
UVA
Charlottesville, Virginia
07.2008 - 04.2016
- Trained new staff on supply management procedures and tools.
- Performed regular stock checks to detect any discrepancies or irregularities in inventory levels.
- Coordinated with warehouse staff to maintain organized storage of incoming materials.
- Verified shipment contents against manifests and invoices to ensure accuracy.
- Developed storage solutions to maximize space utilization in inventory.
- Operated lift and hand trucks to transfer materials to and from target areas.
Education
High School Diploma -
United Christian Accademy
Ruckersville, VA05-1995
Skills
- Personal care assistance
- Medication management
- Client mobility support
- Patient record management
- Collaborative care
- Staff training
- Multitasking and organization
- Compassionate communication
Timeline
Caregiver
Personal Employer
07.2023 - Current
USPS
Postal Service
09.2022 - 07.2023
Surgical Supply Specialist
UVA
07.2008 - 04.2016
Lead Supervisor
F&M Expressions
2017 - 06.2019
High School Diploma -
United Christian Accademy