Summary
Overview
Work History
Education
Skills
Additional Information
Dates
Timeline
CustomerServiceRepresentative
Tonya Barker

Tonya Barker

Texarkana,AR

Summary

Qualified administration with proven track record in maintaining clean, orderly, and safe environments. Successfully managed various administration tasks, ensuring client satisfaction. Demonstrated attention to detail and effective time management in every assignment.

Results-driven administration excels in any position or environment using solid skills and past experience. Collaborates with others to meet deadlines and goals. Communicates effectively with co-workers and customers. Results-driven [Job Title] excels in any position or environment using solid skills and past experience. Collaborates with others to meet deadlines and goals. Communicates effectively with co-workers and customers. Reliable [Job Title] enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.

Overview

26
26
years of professional experience

Work History

House Cleaner

Tonya Home and Gardening
04.2019 - 05.2024
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Developed strong relationships with clients through consistent high-quality service and friendly interactions.
  • Upsold upholstery cleaning and Product or Service to customers to boost revenue.
  • Conducted pre-and post-cleaning inspections, identifying areas requiring special attention or additional treatment.
  • Performed specialty treatments on stains.
  • Enhanced landscape appearance by trimming hedges, removing weeds, and planting new flowers.
  • Maintained various types of flower beds by removing spent flowers, pulling weeds and edging.
  • Created visually appealing landscapes with seasonal flower displays, mulching strategies, and ornamental features like fountains or sculptures.

Insurance Clerk

Diversified Insurance
02.2015 - 10.2019
  • Responded to inquiries from callers seeking information.
  • Checked documentation for accuracy and validity on updated systems.
  • Carried out administrative tasks by communicating with clients, distributing mail, and scanning documents.
  • Processed and recorded new policies and claims.
  • Calculated adjustments, premiums and refunds.
  • Collected premiums and issued accurate receipts.
  • Assisted customers with policy changes and updates, ensuring their needs were met promptly and accurately.
  • Organized company files and records, implementing efficient systems for easy retrieval of essential documents.
  • Posted payments to accounts and maintained records.
  • Improved client satisfaction by conducting external house inspections and providing detailed reports.

School Cafeteria Worker

Express Employment
01.2013 - 01.2015
  • Cleaned and sanitized surfaces, tools, and equipment.
  • Restocked condiments, beverages, and utensils per expected use levels.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Streamlined meal prep by arranging all necessary elements beforehand.
  • Enhanced food quality by maintaining high standards of cleanliness and sanitation in food preparation areas.

Bakery Clerk

Walmart Supercenter
08.2001 - 11.2006
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
  • Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Maintained tidy and organized work area to comply with cleanliness standards.
  • Assisted in inventory management by accurately tracking stock levels and promptly replenishing supplies as needed.
  • Helped customers locate ideal menu items by listening to needs and recommending specific products or services.

Data Entry Administrator

Federal freight inc
11.1998 - 08.2001
  • Maintained high levels of data confidentiality, adhering to strict security protocols and guidelines.
  • Improved data accuracy by meticulously verifying and correcting information during entry.
  • Reduced errors and increased efficiency through thorough proofreading and editing of entered data.
  • Office manager.
  • Remained adaptable to changing workloads and priorities while maintaining a high level of organization and attention to detail.
  • Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
  • Guard
  • Contributed to improved efficiency by accurately logging entry and exit details for vehicles, personnel, and deliveries.
  • Enhanced security by diligently monitoring access points and verifying visitor credentials.
  • Maintained a safe environment through effective communication with fellow gate guards and supervisors.
  • Completed hourly patrols of facility, grounds and perimeter.

Education

Diploma -

New Boston High
New Boston Tx
06.1996

Skills

  • Cleaning and sanitization
  • Customer service
  • Housekeeping
  • Bathroom sanitation
  • Customer service-focused
  • Excellent oral and written communication
  • Customer-oriented
  • Complex Problem-solving
  • Exceptional communicator
  • Inventory control
  • Supply inventory management
  • Multitasking and organization

Additional Information

Monday-Friday, 10:00 AM - 5:00 PM CT, 5:30 PM CT, CUSTOMER SUPPORT LINK, 5:30 PM - 6:00 PM CT

Dates

MM/DD/YY, MM/DD/YY

Timeline

House Cleaner

Tonya Home and Gardening
04.2019 - 05.2024

Insurance Clerk

Diversified Insurance
02.2015 - 10.2019

School Cafeteria Worker

Express Employment
01.2013 - 01.2015

Bakery Clerk

Walmart Supercenter
08.2001 - 11.2006

Data Entry Administrator

Federal freight inc
11.1998 - 08.2001

Diploma -

New Boston High
Tonya Barker