Summary
Overview
Work History
Education
Skills
References
Timeline
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Tonya Barton

Maysville,OK

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

23
23
years of professional experience

Work History

Deputy Warden Secretary

ODOC
Lexington, OK
05.2023 - 12.2023
  • Participated in weekly meetings with Warden and other senior staff members to discuss security issues.
  • Maintained records of inmate activities such as disciplinary actions taken against them or their progress towards rehabilitation goals.
  • Investigated incidents within the facility, including inmate misconducts and assaults on staff members.
  • Reviewed incident reports submitted by correctional officers for accuracy prior to filing them with the court system.
  • Enforced rules and regulations pertaining to inmate behavior while maintaining order in the facility.
  • Interacted with inmates in a professional manner during shift changes or other times as needed.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Planned and completed group projects, working smoothly with others.

Loan Assistant

McClain Bank
Purcell, OK
01.2001 - 04.2023
  • Checked application documents for completion, integrity and compliance with bank standards.
  • Reviewed and corrected errors on interest, principal and closing costs.
  • Answered questions and advised customers regarding loans and transactions.
  • Provided guidance to customers on how to improve their financial standing in order to qualify for a loan.
  • Performed administrative tasks such as creating status reports on loans in progress, photocopying loan documents, printing daily mortgage rate sheets and answering phones.
  • Assisted customers with loan-related inquiries and requests for information or documentation.
  • Conducted quality control checks on completed loans prior to disbursement.
  • Contacted credit bureaus, employers and other sources to check applicants' credit and personal references.
  • Managed loans from application to submission to closing by coordinating file movements between underwriter, mortgage lender and closing parties.
  • Recorded applications for loan and credit, loan information and disbursements of funds.
  • Checked value of customer collateral to hold as loan security.
  • Presented loan and repayment schedules to customers.
  • Checked applicant credit, personal references and employment histories.
  • Met with borrowers, took applications, distributed disclosures, ordered and reviewed title commitments and executed detailed follow-up through closing to verify completed requirements.

Office Manager

Performance HVAC
Norman, OK
06.2016 - 01.2023
  • Created spreadsheets in Excel to track data such as vacation requests, sick days .
  • Automated office operations for managing client correspondence, payment schedules and data communications.
  • Processed payroll accurately ensuring all employees were paid on time.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Administered payroll and maintained proper documentation of employee personnel.
  • Elevated customer satisfaction ratings by promptly resolving client and case issues.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Assisted with the preparation of budgets, forecasts and financial statements.
  • Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
  • Maintained filing system for records, correspondence and other documents.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.

Education

Associate of Applied Science - Sociology

Butler County Community College
El Dorado, KS
05-1998

Skills

  • Administrative Oversight
  • Schedule Management
  • Inmate Interviews
  • Reporting and Documentation
  • Team Leadership
  • MS Office
  • Data Management
  • Interpersonal Communication
  • Friendly, Positive Attitude

References

References available upon request.

Timeline

Deputy Warden Secretary

ODOC
05.2023 - 12.2023

Office Manager

Performance HVAC
06.2016 - 01.2023

Loan Assistant

McClain Bank
01.2001 - 04.2023

Associate of Applied Science - Sociology

Butler County Community College

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Tonya Barton