9 years experience with Goodwill Industries of Southwest Michigan. Trained in store, production, and office procedures. Looking to expand my knowledge and continue my growth with the Goodwill team.
Overview
15
15
years of professional experience
Work History
Assistant Manager
Goodwill Industries Of Southwestern Michigan
04.2023 - Current
Supervised day-to-day operations to meet performance, quality and service expectations.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Team Leader
Goodwill Industries of Southwest Michigan
08.2014 - Current
Ability to process all products
Sales floor and production area knowledge
Opening and closing processes
Product facing and keeping inventory stocked
Employee training
Office procedures
Chart Recovery Expert
Medical Administrative Assistant
Hospital Physician Partners
02.2014 - 08.2014
Assessed Physicians documentation for emergency room billing at Three Rivers Health
Sent all documentation electronically to corporate office for billing process
Requested and recovered all deficiencies for month end billing from physicians
Administrative support
Visiting Physicians Association
09.2008 - 05.2013
Preparation of patient charts for home visits
Thinning charts
Appointment reminder calls
Answering multi line phone system
Filing
Appointment scheduling
Care Plan Oversight
Managed all Home Health paperwork from multiple companies