Tonya Bolton
Largo,FL
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
13
13
years of professional experience
Work History
Closing Agent
Vantage Point Title
03.2021 - Current
- Review title commitments, lender instructions, payoff statements, surveys, and other supporting documentation.
- Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
- Prepare and balance Closing Disclosures (CDs), ALTA settlement statements, and HUD-1s.
- Coordinate with lenders, real estate agents, buyers, and sellers to ensure timely closings and document accuracy.
- Complete post-closing tasks such as verifying accuracy of docs signed, completion of all notary requirements, and documents meet all State/County requirements for Recording.
- Cross Trained in Policy Department: Drafting, typing, and issuing Loan Policies based on the commitments and closing documents.
- Cross Trained in Policy Department: Communicating with escrow officers, title examiners, and underwriters to resolve discrepancies on Policies
Store Manager
Surfstyle Retail Management Inc.
01.2013 - 03.2021
- Completed point of sale opening and closing procedures.
- Cash handling including running register systems system as well as cash deposits to our bank.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Hiring and training for all store level employees and also assisting District Manager in training new management staff.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback
- Approved regular payroll submissions for employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Providing exemplary customer service to all guest in the store as well as over the phone.
- Unloaded pallets and deliveries and organized products in warehouse.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation..
- Rotated merchandise and displays to feature new products and promotions.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
Education
High School Diploma -
Hollins High School
St Petersburg, FLSkills
- Effective communication
- Service oriented
- Time management abilities
- Analytical thinking
- Task prioritization
- Reliability
- Multitasking
Timeline
Closing Agent
Vantage Point Title
03.2021 - Current
Store Manager
Surfstyle Retail Management Inc.
01.2013 - 03.2021
High School Diploma -
Hollins High School