Tonya Brown
Salem,VA
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments. Being a Lead Receptionist offers experience in front desk management. Successful at prioritizing tasks, maintaining organization and optimizing workflow. Balances high-volume inquiries with a positive and upbeat relationship building ability.
Overview
18
18
years of professional experience
Work History
Lead Receptionist
Animal Care Center Of Salem
03.2006 - Current
- Provides clerical support to clients by copying, faxing, and filing documents.
- Answers multi-line phone while scheduling clients for appointments and surgeries.
- Route business correspondence, documents, and messages to correct departments and staff members.
- Assist drug representatives with enrolling our company into incentive programs with mail in rebates and coupons.
- Place orders for office supplies.
- Check customers in and out, taking multiple forms of payment for services rendered.
Education
Bachelor of Science - Health Science
Kaplan University
Davenport, IA06.2010
Skills
60 plus WPM Typing Speed
Able to multi-task
Knowledge of Word, Excel and Intravet Software
Punctual
Friendly and Inviting
Honest
Hard worker with strong work ethic
Compassionate
Empathetic
Timeline
Lead Receptionist
Animal Care Center Of Salem
03.2006 - Current
Bachelor of Science - Health Science
Kaplan University
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