Tonya Buckner
Las Vegas,NV
Summary
Dedicated cashier with 8 years of experience assisting customers. Quick and effective at decision making, while maintaining excellent customer service throughout the sales process.Capable of receiving and processing payments by cash, check, credit card and automatic debit. Highly skilled in operating scanners, cash registers and calculators to generate accurate product prices.Reliable and punctual Sales Associate possessing excellent work ethic .
Overview
17
17
years of professional experience
Work History
Cashier
Toys R Us
Las Vegas, NV
03.2016 - 03.2018
- Maximized customer satisfaction by assisting customers complete purchases, locate items and sign up for rewards programs.
- Greeted incoming customers and provided personable and knowledgeable service.
- Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
- Stayed up to date on current item discounts to support promotions.
Sales Associate
Nordstrom
Las vegas, Nv
05.2022 - Current
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to effectively build rapport and lasting relationships.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Sales Associate
Macy's
Las Vegas, NV
03.2013 - 11.2015
- Maximized customer satisfaction by assisting customers complete purchases, locate items and sign up for rewards programs.
- Answered questions about and demonstrated features of diverse merchandise to facilitate customer sales.
- Greeted incoming customers and provided personable and knowledgeable service.
- Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
Front Desk Associate
Stop N Glow Tanning
Yucaipa, CA
08.2009 - 11.2012
- Managed guest check-in and check-out procedures, reservations and payments.
- Cleaned tanning beds and facilities.
- Greeted clients, showed to tanning facilities and educated on usage.
- Scheduled client appointments over the phone and through email.
- Replenished each guest room with necessary supplies including water glasses, toiletries, and paper products.
Education
Associate of Arts - Business Administration
Chaffey College
Rancho Cucamonga, CA06.2001
Skills
- Payment processing knowledge
- Front desk communications
- Customer service-oriented
- Strong communication skills
- Excellent multitasking skills
- Courteous and professional demeanor
- Effective team player
- Active listening
Timeline
Sales Associate
Nordstrom
05.2022 - Current
Cashier
Toys R Us
03.2016 - 03.2018
Sales Associate
Macy's
03.2013 - 11.2015
Front Desk Associate
Stop N Glow Tanning
08.2009 - 11.2012
Associate of Arts - Business Administration
Chaffey College