Tonya Castillo

• Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
• Greeted guests in with friendliness and professionalism.
• Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.

Worked closely with management to provide effective assistance for specific aspects of business operations.

Gave boosters, ran blood work, assisted in surgeries.

Cleaned surgical instruments, wrapped and autoclaved them.

Took patients into the room and gathered medical history. Also took temps, heart rate and pulse.

Assisted the Dr in the rooms with patients, made sure the animal was secure and comfortable. If an animal was aggressive I made sure the Dr stayed safe during examination.

Went in on weekends to take care of animals that were either there sick or boarding.

I was in charge of surgery patient intake and getting everything ready for surgery.

• Entered data, generated reports, and produced tracking documents.
• Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
• Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
• Gathered and organized materials to support operations.

• Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
• Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
• Enhanced animal socialization skills through daily interaction and playtime activities.
• Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.

• Improved patient care by assisting veterinarians with examinations and treatments.
• Supported veterinarian in performing surgeries by preparing instruments, monitoring anesthesia, and providing post-operative care for patients.
• Assisted in emergency situations calmly while supporting veterinarians with critical care procedures to stabilize patients quickly.
• Collected patient biopsies and blood samples for laboratory analysis.