Summary
Work History
Education
Skills
References
Timeline
Generic

Tonya Cline

Madisonville,TN

Summary

Dynamic Store Operations Manager at Paradise Tan with a proven track record in inventory management and exceptional customer service. Expert in analyzing sales data to drive strategic improvements, enhance customer satisfaction, and foster team leadership. Skilled in problem resolution, ensuring a welcoming environment that promotes repeat business and builds lasting customer relationships.

Work History

Store Operations Manager

Paradise Tan
Athens, TN
  • Prepared staff work schedules and assigned team members to specific duties.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Updated and maintained store signage and displays.
  • Analyzed sales data to identify trends and adjust strategies accordingly.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
  • Executed sales balancing, cash reconciliation, and bank deposit tasks.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.

Education

GED -

McMinn County High School
Athens, TN
05-1999

Skills

  • Inventory management
  • Sales analysis
  • Customer service
  • Team leadership
  • Customer relationship management
  • Display merchandising
  • Problem resolution
  • Staff training
  • Performance evaluation
  • Conflict resolution
  • Security system monitoring
  • Employee training

References

References available upon request.

Timeline

Store Operations Manager

Paradise Tan

GED -

McMinn County High School