Summary
Overview
Work History
Education
Skills
Certification
Leadership Development Training
References
Timeline
Generic

Tonya Coates

Accokeek,MD

Summary

Highly efficient leader with over 15 years of experience in logistics and team management at a major newspaper. Proven expertise in efficiently managing office operations, ensuring smooth workflows, and overseeing administrative functions."Skilled in coordinating staffing and production schedules. Proficient in advancing team performance and handling communication across diverse departments. Proven ability to solve problems and adapt in fast-paced environments.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Hire Office Foreman

Washington Post Company
Springfield, VA
09.2005 - Current

Promoted an environment that encouraged employees to perform at their best.

  • Developed memo templates for recommendations, performance evaluations, disciplinary warnings, and terminations.
  • Coordinated staffing schedules to ensure optimal productivity across shifts.
  • Streamlined communication with floor foremen.
  • Managed employees' leave requests.
  • Provided ongoing training and performance feedback to all staff.

Maintained an accurate account of the overtime, sub-attendance, and superintendent reports on a weekly basis.

  • Compiled and analyzed overtime hours of full-time (FT) and part-time (PT) employees.
  • Tracked total hours worked by FT and Part-time on Call (PTOC) employees to be used for evaluation purposes.
  • Organized PTOC hours using a sub-attendance report to identify PTOC employees with zero working hours.
  • Consolidated OT and sub-attendance data for the Superintendent's Report to support management in achieving departmental budget goals.

Partner with HR management to drive effective recruitment and employee initiatives.

  • Recruited candidates through available networks.
  • Provided onboarding and training to new employees scheduled for orientation. Provided training on company policies, procedures, and job-specific skills.
  • Supported and motivated employees to complete deadline-driven compliance training classes.

Hire office task assignments.

  • Create and organize employee folders for filing incoming personal documentation.
  • Managed daily and weekly employee absences for coverage.
  • Scheduled PTOC employees to fill open shifts caused by vacation, sick leave, personal leave, Family Leave Act (FMLA), bereavement, and other absences.
  • Certified and recertified employees are to operate forklifts, electric jacks, and deep-reach equipment.
  • Payroll administrator for Snap Scheduler 365 and the vehicle management software used on all forklift equipment.

Education

GED -

Spingarn STAY
Washington, DC

Skills

  • Team Coordination
  • Shift Management
  • Staff training and development
  • Safety Compliance
  • Workflow Optimization
  • Strong ability to anticipate, assess situations, and take appropriate actions
  • Excellent verbal and written communication skills
  • Lead by example
  • Empathetic and compassionate leadership style

Certification

PTC Career Institute certification (Office Computer specialist - 9/88)

  • Create, manage, enhance professional documents, spreadsheets, presentations, and databases.
  • Provide data entry support to superiors.
  • Prepare communication, reports, presentations, and other products.

OSHA certified Forklift, Electric Jack, and Deep-reach instructor.

Leadership Development Training

Completed four essential training courses to strengthen leadership and team collaboration: 

  • Train the Trainer (April 2020): Strengthened abilities to evaluate new hire strengths and coordinate follow-up training tailored to individual needs
  • Emotional Intelligence (May 2020): Developed skills in adjusting responses according to the knowledge and abilities of team members.
  • Critical Thinking (May 2020): Gained a deeper understanding that each employee’s situation is unique and requires a customized approach.
  • Teamwork for Results (June 2020): Learned the importance of professional objectivity, recognizing challenges faced by individual employees are not personal.

References

References available upon request.

Timeline

Hire Office Foreman

Washington Post Company
09.2005 - Current

GED -

Spingarn STAY
Tonya Coates