Tonya Cole

• Reported building issues to building management to reduce safety concerns.
• Safely and effectively handled wide range of cleaning products and solutions.
• Followed instructions from supervisor regarding daily job tasks and duties.
• Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.
• Positively engaged with customers and maintained professional appearance as company representative.
• Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
• Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
• Clean and sanitize bathrooms in the dorms
Wash,i>wash, dry and fold laundryOrderi>order supplies for laundry area

Took time off to care for my father

• Reported building issues to building management to reduce safety concerns.
• Executed tasks within time and budget constraints.
• Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
• Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
• Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.
• Safely and effectively handled wide range of cleaning products and solutions.
• Followed instructions from supervisor regarding daily job tasks and duties.
• Positively engaged with customers and maintained professional appearance as company representative.
• Clean and sanitize dorm bathroomswax and burnish dorms as needed

• Had surgery. Took a little longer than normal to recover

• Trained and mentored all new personnel to maximize quality of service and performance.
• Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
• Completed schedules, shift reports and other business documentation.
• Maintained controls over expenses and inventory for optimal budget tracking.
• Improved process efficiency through effective inventory control in alignment with client standards.
• Created and implemented training programs to enhance employee performance.
• Placed orders for housekeeping supplies and guest toiletries.
• Adhered to safety protocols by enforcing proper equipment usage.
• Communicated repair needs to maintenance staff.
• Increased employee performance through effective supervision and training.
• Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Kept building entryway glass clean and polished for professional presentation.
• Restocked room supplies such as facial tissues for personal touch with every job.
• Managed laundry sorting, washing, drying and ironing.