Tonya Collman
Yuba City,CA
Summary
I've been an organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
I enjoy working with people and making a difference every day. I have been doing office administrative work for 8 years now and love what I do. I have always moved up the ladder where ever I have worked, because I'm willing to learn new skills.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Evans Furniture
02.2022 - 07.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created and maintained databases to track and record customer data.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Managed filing system, entered data and completed other clerical tasks.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Assisted coworkers and staff members with special tasks on daily basis.
Administrative Assistant
Khols Department Store
06.2016 - 02.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Established administrative work procedures to track staff's daily tasks.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Education
No Degree - Medical Assisting
Cambridge Junior College - Yuba City
Yuba City, CA11.2009
High School Diploma -
Marysville High School
Marysville, CA06.1999
Skills
- Customer Relations and Communications
- Records Preparation
- Back Office Operations
- Appointment Scheduling Software
- Cash Deposit Preparation
- Google Docs
- Business Administration
- Customer Service
Timeline
Administrative Assistant
Evans Furniture
02.2022 - 07.2023
Administrative Assistant
Khols Department Store
06.2016 - 02.2022
No Degree - Medical Assisting
Cambridge Junior College - Yuba City
High School Diploma -
Marysville High School