Tonya Coxen
Littleton,NC
Summary
Dynamic Office and Warehouse Manager with a proven track record at Mar-Shell Distributors, excelling in customer service and organizational skills. Spearheaded inventory accuracy initiatives and enhanced office efficiency through technological upgrades. Known for maintaining confidentiality and fostering a safe work environment, demonstrating exceptional administrative support and clear communication.
Overview
20
20
years of professional experience
Work History
Office Manager
Under The Sun Golf Carts
01.2017 - 10.2023
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
Ware House Manager
Mar-Shell Distributors
03.2005 - 12.2016
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Reduced product damage with improved packaging methods and training staff on proper handling techniques.
School Bus Driver
Brunswick Academy
08.2003 - 05.2004
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Customer relations
- Clear oral/written communication
- Billing
- Administrative support
- Payroll processing
Timeline
Office Manager
Under The Sun Golf Carts
01.2017 - 10.2023
Ware House Manager
Mar-Shell Distributors
03.2005 - 12.2016
School Bus Driver
Brunswick Academy
08.2003 - 05.2004
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