TONYA CRIDDLE
Pontotoc,MS
Summary
Committed and motivated Administrative Assistant with exceptional customer service and decision-making skills. Strong work ethic, professional demeanor, and great initiative. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
16
16
years of professional experience
Work History
Office Manager
Pontotoc Progress & New Albany Gazette
12.2019 - Current
- Created and managed electronic customer records, encompassing data entry and administrative functions related to billing and accounts receivable
- Managed inventory and purchase of supplies for office operations and maintenance
- Assisted with administrative tasks, including filing, answering phones, verification reports, and collections
- Enhanced customer satisfaction by resolving account issues efficiently.
Secretary
Cane Creek Express
04.2015 - 09.2019
- Spreadsheets to track fuel taxes and data for tax use
- Maintained office supplies by checking stocks and placing orders
- Assisted with administrative tasks, including filing, answering phones and payroll
- Drafted professional business documents, such as Bill of Sales, Employee Verification, and Invoices.
Office Manager
Silver Dollar Fence Company
11.2014 - 04.2015
- Oversaw office financial management, including payroll administration
- Created and managed electronic customer records, encompassing data entry and administrative functions related to billing and accounts receivable
- Enhanced customer satisfaction by resolving account issues efficiently
- Entered invoice data into company's QuickBook's system and updated details, including customer contacts and delivery dates to keep information current
- Maintained office supplies inventory by checking stock and ordering new supplies as needed
- Managed inventory and purchase of supplies for office operations and maintenance.
Cashier
Endville General Store
09.2008 - 03.2011
- Maximized customer satisfaction by assisting customer’s complete purchases and locate items
- Worked closely with front-end staff to assist customers.
Education
Associate of Science - Business and Office Technology
Northeast Community College
Booneville, MSAssociate of Applied Arts - Administrative Technology
Itawamba Community College
Tupelo, MSHigh School Diploma -
South Pontotoc High School
Pontotoc, MSSkills
- Customer Service
- Quick Books
- Administering payroll
- Prioritizing and time management
- Maintaining cleanliness
- Microsoft Office, Excel, PowerPoint
- Multitasking
- Flexible
- Organizational Skills
- Office Management
- Office Administration
- Excellent multi-tasking ability
References
Lisa Bryant, 662-419-1127
Timeline
Office Manager
Pontotoc Progress & New Albany Gazette
12.2019 - Current
Secretary
Cane Creek Express
04.2015 - 09.2019
Office Manager
Silver Dollar Fence Company
11.2014 - 04.2015
Cashier
Endville General Store
09.2008 - 03.2011
Associate of Science - Business and Office Technology
Northeast Community College
Associate of Applied Arts - Administrative Technology
Itawamba Community College
High School Diploma -
South Pontotoc High School
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