Tonya Cumberbatch

I am multi-skilled and well-rounded in the customer service field; I have 10 years’ experience in my field of customer service. In addition to that I have experience in clerical office work, and working with customers. Recognized for problem solving and reaching daily goals plus great organizational skills. I am extremely detail oriented and I provide leadership in everything that I do for myself and others. Pursuing career opportunities in a fast-paced environment where I am challenged on a day to day basis and can best apply my acquired skills and knowledge for the betterment of my employer as well as myself. Professional Profile – Leadership and Development Excellent communication skills (verbal and written): Reports writing and presentational attributes. Ability to apply problem solving and analytical skills to all situations. Strong organizational skills: Ability to handle wide range of duties, capacity to work well under pressure, accuracy, attention to detail, time management skills. Great interpersonal skills: Ability to evaluate and accept responsibilities; self-motivated and thrives in a team environment; tact, diplomacy and confidentiality. Consistent in meeting and exceeding objectives. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

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