Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tonya Davis

Bronx,NY

Summary

To obtain full or part time entry level employment with a company that believes in developing their staff for more experienced positions.

Overview

23
23
years of professional experience

Work History

CHILDCARE fOR CHILD WITH DISABILITY

SELF
BRONX, NY
02.2009 - Current
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Introduced children to educational games and activities to boost learning.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Helped children develop motor skills in preparation for preschool and kindergarten.
  • Added daily log information to permanent records outlining observations, meals and any medications administered for acute or chronic conditions.

Certified Custodial Assistant

DCAS
NEWYORK, NY
04.2018 - 06.2021
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Assembled basic furniture and supplies for offices and other multi-use rooms.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

WAITRESS/CASHIER

SIZZLERS
BRONX, NY
06.2007 - 09.2008
  • Prepping and serving of meals and beverages
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs
  • Completed inventory counts and ordered merchandise.
  • Performed cash, card and check transactions to complete customer purchases.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.

CUSTOMER SERVICE

CLEANRITE
BRONX, NY
06.2005 - 02.2007
  • Machine and store maintenance
  • Sales of laundry items
  • Assisting customers on how to use machines
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
  • Operated traditional and computer-operated washers and dryers while observing all safety protocols.

Grounds Worker

NYC Parks Dept
BRONX, NY
02.2004 - 12.2004
  • Cleaning and maintenance of several parks
  • Maintained grounds by trimming, weeding and general clean-up.
  • Transferred materials to designated areas using hand trucks, electric carts and wheelbarrows.
  • Set up and tore down rental areas for events, opened buildings and grounds and monitored events during guest use.
  • Upheld safety standards in different seasons by handling ice, snow and other periodic issues.

MANAGER

LAUNDRYZONE
BRONX, NY
03.2003 - 12.2003
  • Supervision of 15 employees
  • Scheduling, payroll, inventory
  • Ordering & receiving of merchandise
  • Interviewing, hiring and training of employees
  • Customer service
  • Food preparation
  • Machine maintenance

Courier

COURIER FEDEX
NEWYORK, NY
05.1999 - 02.2001
  • Responsible for pick-up and delivery of packages
  • Collection of time cards and daily paperwork
  • Greeted recipients, delivered packages and parcels and acquired proper signatures for all deliveries.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.

Education

GENERAL EQUIVALENCY DIPLOMA (GED) -

School of Science and Technology

ADMINISTRATIVE PROFESSIONAL

GRACE INSTITUTE
New York, NY
06.2021

MEDICAL ASSISTANT CERTIFICATE -

EOC
The Bronx, NY
09.2005

Skills

  • Customer Service
  • Self-motivated professional
  • Microsoft Office
  • Multitasking abilities
  • Leadership
  • Adaptability
  • Conflict resolution

Timeline

Certified Custodial Assistant

DCAS
04.2018 - 06.2021

CHILDCARE fOR CHILD WITH DISABILITY

SELF
02.2009 - Current

WAITRESS/CASHIER

SIZZLERS
06.2007 - 09.2008

CUSTOMER SERVICE

CLEANRITE
06.2005 - 02.2007

Grounds Worker

NYC Parks Dept
02.2004 - 12.2004

MANAGER

LAUNDRYZONE
03.2003 - 12.2003

Courier

COURIER FEDEX
05.1999 - 02.2001

GENERAL EQUIVALENCY DIPLOMA (GED) -

School of Science and Technology

ADMINISTRATIVE PROFESSIONAL

GRACE INSTITUTE

MEDICAL ASSISTANT CERTIFICATE -

EOC

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