Tonya Edgar
Summary
Proven track record in enhancing customer satisfaction and operational efficiency, notably at Marietta City School. Excelled in multitasking and guest engagement, ensuring top-notch service and cleanliness standards. Achieved significant improvements in food safety and cost control, demonstrating a strong work ethic and exceptional customer service skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Server
Bay Breeze
01.2008 - 02.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Cultivated warm relationships with regular customers.
Food Supervisor
Marietta City School's
08.2016 - 05.2024
- Enhanced customer satisfaction with timely and accurate food preparation, attentive service, and proactive problem resolution.
- Improved food safety standards by implementing thorough training programs and regular inspections.
- Kept costs under control by managing portions and minimizing food waste caused by overcooking.
- Assessed staffing requirements regularly to ensure proper coverage during peak periods without compromising service quality or exceeding labor cost budgets.
- Developed strong rapport with customers, addressing any concerns promptly and professionally to maintain excellent client relations.
- Managed regular cleaning and sanitation to keep kitchen free of debris or build-up and minimize infection risks.
- Streamlined kitchen operations for increased efficiency by optimizing staff schedules and task allocation.
Education
GED -
Lithia Spring High
Lithia Springs, GA05-1997
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Safe food handling
- Hospitality service expertise
- Memory retention
- Cleanliness standards
- Professional appearance
Accomplishments
- Supervised team of 20 staff members.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- First Aid Certification - American Red Cross.
- Certified Professional in Food Safety (CP-FS) - National Environmental Health Association.
- Alcohol Server Certification - Training for Intervention Procedures (TIPS).
- Food Handler Certificate (FHC) - American National Standards Institute (ANSI).
- ServSafe Alcohol Certification - National Restaurant Association.
- Certified Food Safety Manager (CFSM) - National Restaurant Association.
- Cardiopulmonary Resuscitation (CPR) - American Heart Association.
Timeline
Food Supervisor
Marietta City School's
08.2016 - 05.2024
Server
Bay Breeze
01.2008 - 02.2025
- First Aid Certification - American Red Cross.
- Certified Professional in Food Safety (CP-FS) - National Environmental Health Association.
- Alcohol Server Certification - Training for Intervention Procedures (TIPS).
- Food Handler Certificate (FHC) - American National Standards Institute (ANSI).
- ServSafe Alcohol Certification - National Restaurant Association.
- Certified Food Safety Manager (CFSM) - National Restaurant Association.
- Cardiopulmonary Resuscitation (CPR) - American Heart Association.
GED -
Lithia Spring High
Similar Profiles
Sadie GibsonSadie Gibson
Hospital Manager at Bay Breeze Animal ClinicHospital Manager at Bay Breeze Animal Clinic
Grace FoxGrace Fox
CNA at Bay Breeze Health and Rehabilitation CenterCNA at Bay Breeze Health and Rehabilitation Center
Arthur WilliamsArthur Williams
Head Server at Bay Breeze Seafood RestaurantHead Server at Bay Breeze Seafood Restaurant