Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Tonya Edwards

Edenton,NC

Summary

Experienced nursing professional bringing demonstrated clinical expertise, leadership skills and technical knowledge. Proficient in updating charts, monitoring medications and working with multidisciplinary teams to optimize patient care. Quality-driven and efficient with strong interpersonal abilities. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

34
34
years of professional experience
1
1
Certification

Work History

Nurse Case Manager

Sentara Health Plans
Virginia Beach, VA
06.2019 - Current
  • Delivered comprehensive case management services encompassing intake, assessment, crisis intervention, advocacy along with referral and monitoring for families..
  • Coordinated client connections with social services, health care providers, and governmental agencies to foster individual autonomy.
  • Assisted individuals with eligibility for available benefits.
  • Optimized communication channels to facilitate seamless interaction between healthcare providers and patients.
  • Collaborated with healthcare team to enhance care quality, decrease expenses and assess patient progress.
  • Provided appropriate referrals to healthcare providers and community resources.
  • Coordinated transportation services for clients who lacked access to reliable transportation.
  • Assisted with applications for government benefits such as Medicaid or Social Security Disability Insurance.
  • Counseled clients on available resources within the community that could help meet their needs.
  • Created personalized care plans incorporating client and family input.
  • Efficiently facilitated communication between clients, families, caregivers and social services to ensure client needs were met.
  • Facilitated the coordination of treatment plans for clients by collaborating with medical professionals.
  • Assessed clients' needs, developed service plans and monitored progress towards goals.
  • Preceptor for new hires.
  • Served as the Practice Council Chairperson.

Team Lead

Maryview Medical Center
Portsmouth, VA
01.2019 - 06.2019
  • Coordinated with multidisciplinary team members to ensure patient needs were met.
  • Provided discharge planning guidance, counseling, and support to patients and families.
  • Assessed potential obstacles to recovery and prolonged hospital stays.
  • Recommended alternate levels of care when necessary such as assisted living facilities or outpatient therapy programs.
  • Created partnerships with healthcare organizations including hospitals, nursing homes, and residential facilities to enhance the referral process.
  • Collaborated with physicians and other health professionals on developing appropriate discharge plans for patients.
  • Participated in case conferences, team meetings and other interdisciplinary activities to discuss patient care issues.
  • Oversaw and led a team of nurses and social workers to develop safe and effective discharge plans, resulting in reduced hospital readmissions.

Assistant Director of Admissions

Lake Taylor Transitional Care Hospital
Norfolk, VA`
12.2015 - 06.2019
  • Created policies and procedures for the facility's admission criteria and discharge planning processes.
  • Coordinated hospital discharges based on physician orders.
  • Collaborated with social workers or case managers for special cases.
  • Monitored facility bed availability to ensure timely placement of admitted patients.
  • Validated patients' insurance data and procured necessary authorizations from insurers for requested services.
  • Managed the processing of admissions paperwork including consent forms, medical records requests, and financial documents.
  • Facilitated interdepartmental communication on patient care needs within the hospital.
  • Ensured accurate record-keeping for patient discharges and bed availability.
  • Collaborated with physicians, nurses, and hospital staff for seamless patient admission process.

Education

Diploma of Nursing - Registered Nurse

Sentara College of Health Sciences
Chesapeake, VA
06-1990

Some College (No Degree) - Bachelor's of Nursing

Western Governors University
Salt Lake City, UT

Some College (No Degree) - Bachelor's of Nursing

Aspen University
Denver, CO

Skills

  • Patient Care and Education
  • Interdisciplinary Collaboration
  • Community Resource Referrals
  • RN Case Management
  • Chronic Disease Management
  • Treatment Plan Modification
  • Problem-solving abilities
  • Patient and family advocacy
  • Interpersonal Communication
  • Adaptability and Flexibility
  • Attention to Detail
  • Excellent Communication
  • Goal Setting
  • Community Program Referrals
  • Preventive Healthcare
  • Specialized Healthcare Referrals
  • Multitasking
  • Precepting
  • Self Motivation

Accomplishments

  • Received the Daisy Award for my role in assisting a member in crisis get inpatient psychiatric treatment and continued long-term outpatient treatment to overcome drug addiction, gain employment and housing.

Certification

  • Certified Case Manager, CCM

Timeline

Nurse Case Manager

Sentara Health Plans
06.2019 - Current

Team Lead

Maryview Medical Center
01.2019 - 06.2019

Assistant Director of Admissions

Lake Taylor Transitional Care Hospital
12.2015 - 06.2019

Diploma of Nursing - Registered Nurse

Sentara College of Health Sciences

Some College (No Degree) - Bachelor's of Nursing

Western Governors University

Some College (No Degree) - Bachelor's of Nursing

Aspen University

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Tonya Edwards