Tonya Francis
Marshall,Illinois
Summary
Highly qualified RN with broad experience in critical care, patient education, and team leadership. Specialized skills include acute patient care, health assessments, and medical documentation. Notable strengths: superior communication abilities, strong clinical judgment, and a commitment to fostering collaborative relationships within healthcare teams. Past work highlights include implementing quality improvement initiatives that enhanced patient satisfaction and reduced readmission rates.
Overview
5
5
years of professional experience
Work History
Quality Manager/Compliance
Horizon Health
Paris, Illinois
08.2024 - Current
- Updated quality control standards, methods, and procedures to meet compliance requirements.
- Provided observations, took measurements, and performed tests at various stages according to quality control plan.
- Coordinated and oversaw periodic audits to evaluate product quality and safety and address non-conformances.
- Mentored and encouraged employees to strive for excellence while fostering professional growth.
- Evaluated quality problems and performed assessments to identify and resolve issues.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Developed and deployed production control plans and created work instructions and procedures.
RN Infection Prevention Coordinator
Horizon Health Network
Paris, IL
01.2023 - Current
- Attended continuing education courses to stay up-to-date on current trends in nursing practice.
- Utilized computer software programs designed specifically for tracking HAIs at both the individual patient level and system-wide levels.
- Participated in committees focused on improving quality assurance processes related to preventing infections.
- Developed and implemented infection control policies and procedures based on CDC, OSHA, CMS, and other regulatory standards.
- Performed training sessions for personnel on topics such as proper cleaning techniques for medical equipment and environmental surfaces, standard precautions, personal protective equipment.
- Coordinated meetings between department managers and clinicians to discuss strategies for reducing HAI rates across multiple departments.
- Conducted surveillance of healthcare-associated infections utilizing data collection methods such as chart reviews, laboratory tests, patient interviews.
- Collaborated with external agencies such as public health departments when responding to incidents involving reportable communicable diseases or other infectious events.
- Participated in internal performance improvement projects related to infection prevention measures.
Director of Nursing
Edgar County Public Health Department
Paris, IL
12.2019 - 01.2023
- Maintained accurate records of staff certifications, licensure, continuing education credits.
- Assisted with recruitment efforts by interviewing potential employees and making hiring decisions when appropriate.
- Oversaw the daily operations of the nursing department including staffing, scheduling, budgeting, and resource allocation.
- Conducted performance evaluations for all nursing staff members and made recommendations for improvement when necessary.
- Participated in interdisciplinary teams to discuss patient care issues or concerns and develop solutions as needed.
- Attended meetings with senior management personnel to provide updates on progress of projects and initiatives being undertaken by the nursing team.
- Organized educational programs for nurses such as seminars, lectures, workshops.
Education
Associate of Science - Nursing
Illinois Eastern Community Colleges
Robinson, IL05-2014
Associate of Applied Science - Paramedic Science
Ivy Tech Community College of Indiana
Terre Haute, IN05-2009
Associate of Applied Science - Medical Assisting
Indiana Business College
Terre Haute, IN05-2003
Skills
- Health Promotion
- Quality Improvement
- Basic Life Support
- Compassion and Empathy
- Discharge Planning
- Community health
- Quality Management Systems
- Documentation Control
- Compliance Monitoring
- Corrective Actions
- Excellent researching skills
Timeline
Quality Manager/Compliance
Horizon Health
08.2024 - Current
RN Infection Prevention Coordinator
Horizon Health Network
01.2023 - Current
Director of Nursing
Edgar County Public Health Department
12.2019 - 01.2023
Associate of Science - Nursing
Illinois Eastern Community Colleges
Associate of Applied Science - Paramedic Science
Ivy Tech Community College of Indiana
Associate of Applied Science - Medical Assisting
Indiana Business College
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