Tonya Galloway
Glade Spring
Summary
Dynamic Environmental Technician with a proven track record at Mxicorp, excelling in regulatory compliance and waste management. Adept at fostering team collaboration and developing sustainable practices, I enhance operational efficiency while ensuring safety and adherence to environmental standards. Committed to continuous improvement and effective communication, I drive impactful results in diverse settings.
Overview
24
24
years of professional experience
Work History
Environmental Technician
Mxicorp
01.2024 - Current
- Performed comprehensive environmental assessments to support adherence to regulations and standards.
- Engaged with diverse teams to develop sustainable practices aimed at enhancing operational efficiency.
- Developed and executed waste management protocols aimed at optimizing disposal processes and increasing efficiency.
- Established and maintained designated areas for chemical storage, prioritizing safety through meticulous organization and labeling.
- Engaged with site teams to uphold regulatory compliance in environmental practices.
- Conducted regular inventories and implemented proper disposal protocols to ensure safe handling of hazardous materials.
Owner/Operator
Self Employed Services
05.2010 - 01.2023
- Coordinated team efforts and resources to optimize service efficiency and effectiveness.
- Analyzed market trends and developed targeted marketing initiatives to boost brand recognition and client acquisition.
- Analyzed existing processes and introduced cost-efficient measures to optimize resource distribution and reduce expenses.
- Facilitated staff training and mentorship initiatives, fostering a culture of collaboration and high performance.
- Managed customer interactions effectively, ensuring timely issue resolution and maintaining high levels of client satisfaction.
- Analyzed current operations and established targeted strategies to enhance overall service delivery efficiency.
- Developed strategic partnerships with clients to ensure satisfaction and promote ongoing business engagement.
- Supervised daily activities while enforcing compliance with relevant industry standards and regulations.
- Analyzed and improved workflow processes, resulting in decreased turnaround times for service requests.
- Delivered detailed mentorship and instruction to new staff, focusing on key operational procedures and industry best practices.
- Conducted in-depth market research to pinpoint trends and enhance service offerings accordingly.
- Managed schedules and resources through project management tools to ensure seamless project execution.
- Coordinated and streamlined daily business functions, optimizing workflow and resource allocation.
- Interpreted performance data to inform strategic decisions aimed at improving service offerings and customer satisfaction.
- Strengthened customer satisfaction by consistently providing superior services and maintaining effective communication.
- Implemented process improvements in daily operations to achieve cost reduction and operational excellence.
- Conducted thorough discussions with customers regarding complaints, systematically collecting necessary details to facilitate prompt and effective solutions.
- Conducted thorough consultations with customers to evaluate needs and suggest tailored solutions.
- Negotiated with suppliers to secure dependable delivery schedules and favorable pricing for essential goods and services.
- Monitored compliance with applicable regulations, systematically organizing documentation and licensing requirements to uphold industry standards.
- Analyzed market trends and implemented targeted marketing strategies to drive brand awareness and grow customer acquisition.
- Established systematic business plan protocols and procedures aimed at delivering superior products and services to clients.
- Streamlined maintenance and organization of building spaces and equipment to facilitate seamless operations.
- Developed strategies to nurture a positive work culture, resulting in improved employee retention and satisfaction.
- Reviewed company performance in relation to objectives and modified strategic approaches to drive successful results.
- Guided and inspired team members to effectively carry out essential business functions on a daily basis.
- Developed and implemented effective financial strategies that significantly improved cash flow and overall profitability.
- Reviewed income and expenditure reports, implementing modifications to optimize profit levels.
- Managed inventory systems to maintain optimal stock levels in alignment with demand and waste reduction goals.
- Supervised candidate selection, focusing on individuals whose skills and expertise directly contributed to company success.
- Established and maintained strong customer relationships by exemplifying a professional corporate demeanor and effectively managing logistical and scheduling issues.
- Encouraged transparent dialogue among staff to strengthen teamwork and drive performance improvements.
- Analyzed market trends to uncover new opportunities and developed targeted sales strategies to maximize revenue.
- Nurtured professional relationships and collaborated with partners to identify and engage potential quality leads.
- Evaluated and refined workflow processes to align with operational requirements and maximize resource utilization.
- Collaborated with local organizations to enhance community welfare through participation in various charitable events.
- Reviewed and updated safety protocols consistently to maintain high standards of workplace safety.
- Designed and enforced sustainability measures that effectively decreased environmental impact.
- Maintained high standards of safety and operational skill to effectively reduce the risk of accidents and delays.
- Facilitated the procurement of necessary permits and licenses for lawful operation of multiple commercial vehicle types.
Cosmetology
Cost Cutters
07.2004 - 03.2010
- Continuously updated personal knowledge of industry trends and advancements in order to provide relevant instruction in the rapidly evolving field of cosmetology education.
- Provided individualized instruction and support to students struggling with specific techniques or concepts within the field of cosmetology.
- Enhanced student learning by incorporating hands-on activities and real-world examples in cosmetology lessons.
- Participated actively in staff meetings, offering valuable insights on best practices within the field of clinical cosmetology.
- Supported junior apprentices by sharing knowledge of cosmetology techniques and industry best practices.
- Collaborated with fellow educators to develop an interdisciplinary approach to teaching cosmetology subjects.
- Collaborated with other instructors to develop a comprehensive curriculum covering various aspects of cosmetology, including hair cutting, styling, coloring, and skin care.
- Enhanced students'' practical skills by demonstrating and explaining various cosmetology techniques.
- Enhanced client satisfaction by providing personalized cosmetology services and consultations.
- Enhanced client satisfaction by providing personalized cosmetology services, including haircuts, coloring, and styling.
- Maintained a safe and clean classroom environment in compliance with state board regulations and sanitation practices for cosmetology schools.
- Developed loyal client base through effective communication and understanding of their cosmetology needs.
- Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
- Prepared deceased individuals for visitations and services by performing tasks such as dressing, cosmetology, and casketing.
- Kept up-to-date with advances in cosmetology techniques, products, and equipment by attending industry conferences and workshops.
- Ensured compliance with state regulations governing cosmetology instruction while maintaining a safe, clean learning environment at all times.
- Earned recognition from management for consistently maintaining a high level of professionalism and adherence to industry standards in all aspects of cosmetology work.
- Enhanced client satisfaction by providing personalized cosmetology services tailored to individual needs and preferences.
- Continually expanded professional knowledge through ongoing education courses and seminars in clinical cosmetology advancements.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Collaborated with fellow cosmetology professionals to provide comprehensive care to patients with diverse needs.
- Demonstrated proficiency in various cosmetology skills, ensuring high-quality results for each client.
- Continuously improved technical skills through regular practice sessions, allowing for increased confidence in performing advanced cosmetology procedures.
Certified Nursing Assistant
Valley Health Care Center
04.2002 - 07.2004
- Provided direct patient care, assisting with daily living activities and personal hygiene.
- Monitored patient vital signs and reported changes to nursing staff promptly.
- Maintained accurate patient records and documentation in compliance with healthcare regulations.
- Collaborated with interdisciplinary teams to enhance patient care plans and improve outcomes.
Timeline
Environmental Technician
Mxicorp
01.2024 - Current
Owner/Operator
Self Employed Services
05.2010 - 01.2023
Cosmetology
Cost Cutters
07.2004 - 03.2010
Certified Nursing Assistant
Valley Health Care Center
04.2002 - 07.2004
Skills
Environmental assessments