Tonya Godsey-Marshall
Brookville,OH
Summary
Qualified Medical Assistant with 30+ years of Paramedic experience brings top-notch skills in cardiac care, invasive interventions and pharmacology. Calm under stress and ready for challenging work. Continuously reinforces abilities through simulations and seeks out additional training in all types of medical care.
Overview
39
39
years of professional experience
Work History
Medical Assistant
Kettering Health Heart and Vascular
03.2020 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Collected and documented patient medical information such as blood pressure and weight.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
- Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
- Implemented improvements in workflow processes that led to increased productivity amongst staff members.
- Performed medical records management, including filing, organizing and scanning documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Oriented and trained new staff on proper procedures and policies.
Paramedic/Firefighter
City of Englewood Fire Department
06.2021 - Current
- Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
- Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
- Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
- Worked en-route to hospital to prepare patients for arrival or surgery and control wounds.
- Documented patient care accurately using electronic medical records software according to regulatory guidelines for billing purposes and continuous quality improvement initiatives.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Enhanced team efficiency through clear communication and collaboration during high-pressure emergency situations.
- Transferred patients safely and securely to medical facilities for continued care.
- Assessed patient condition through physical and verbal exams and by collecting information from others at scene.
- Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
- Identified appropriate medications based on potential interactions with other medicines, accurately calculating correct dosages according to drugs on hand and patient's weight.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Delegated life-saving tasks to provide comprehensive treatment to triaged patients in emergency situations.
- Dispensed medications and monitored patient responses for adaptive treatment.
- Stayed in constant communication with patients to continuously maintain care and comfort during transportation.
- Restocked ambulance with proper equipment such as vents, ET tubes, medication, and IV pump tubing to maintain optimum inventory.
- Communicated with medical professionals in medical terms to relay patient needs and maintain accuracy.
- Maintained patient care, treatment and medication documentation for accurate, up-to-date clinical records.
Paramedic/Firefighter
City of Brookville
03.2002 - 06.2021
- Ensured patient safety by adhering to strict protocols for proper lifting techniques, equipment use, and infection control.
- Responded to daily emergencies and worked alongside firemen and EMTs.
- Streamlined patient handoff processes at hospitals by clearly communicating relevant information to receiving staff, ensuring seamless continuity of care.
- Assisted in training new paramedics by serving as a preceptor and sharing clinical expertise during ridealongs.
- Participated in ongoing professional development opportunities such as conferences or workshops to stay current on best practices in pre-hospital emergency medicine.
- Increased survival rates with rapid recognition of life-threatening conditions and swift initiation of appropriate interventions.
- Coordinated with other emergency services personnel such as police officers and firefighters during complex incidents for optimal scene management and resource allocation.
- Administered fluid replacement via IV, IO, and IM to replace fluid volumes and correct electrolyte imbalances.
- Administered continuous 12-lead electrocardiogram monitoring to record heart rhythms in patients with acute coronary syndrome.
- Managed challenging or combative patients using de-escalation techniques and appropriate physical restraints when necessary, prioritizing safety for both the patient and medical team.
- Assisted with quality assurance initiatives by reviewing patient care reports and offering constructive feedback to improve overall performance within the organization.
- Performed intubations to secure airway in patients under respiratory and cardiac arrest.
- Contributed to community outreach efforts by participating in public education events on CPR, first aid, and emergency preparedness.
- Performed thorough vehicle inspections before and after shifts to maintain operational readiness and ensure compliance with state regulations.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Safeguarded ambulance equipment through regular inventory checks, cleaning routines, and reporting any damaged items for replacement or repair immediately.
- Provided critical incident stress debriefing to fellow emergency medical services personnel following traumatic calls, fostering a supportive work environment for all team members.
- Reduced response times by maintaining thorough knowledge of local geography and navigation routes.
- Responded to emergency calls to provide immediate and life-saving medical care.
- Transported critically ill and injured patients to nearest medical center, using advanced life support equipment as needed.
- Documented patient information, medical interventions and patient outcomes for accurate record-keeping.
- Operated electrocardiograms (EKGs), external defibrillators or bag valve mask resuscitators in advanced life support environments.
- Trained new paramedics on proper procedures and protocols to maintain best practices and promote great patient care.
- Communicated patient information and updates to hospital staff for smooth transition.
- Monitored patients' vital signs to assess condition and identify necessary medical interventions.
- Inspected equipment and resolved deficiencies prior to in-service operations.
- Provided CPR and used automated external defibrillators (AEDs) to revive patients in cardiac arrest.
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
Medical Office Manager
Pani Akuthota, MD / Narayana Kandula, MD
05.1986 - 06.2018
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Managed daily administrative tasks to ensure smooth operations within the medical office environment.
- Maintained strict confidentiality of sensitive patient information, adhering to HIPAA guidelines and safeguarding against potential data breaches.
- Assisted physicians with clinical documentation to ensure complete and accurate records for each patient visit.
- Addressed and remedied all patient or team member issues.
- Maintained up-to-date knowledge of healthcare regulations and policies, ensuring the practice remained in compliance at all times.
- Increased revenue by optimizing billing processes and ensuring timely collection of payments from both patients and insurance companies.
- Provided proper scheduling of patients, ensuring timely, and effective allocation of resources and calendars.
- Consulted with healthcare professionals on business decisions.
- Ensured a safe, comfortable environment for patients by promptly addressing any concerns or issues that arose during their visits.
- Assisted with regulatory issues such as compliance.
- Improved patient satisfaction by implementing efficient scheduling and appointment management systems.
- Oversaw accounting, budgeting, and financial reporting.
- Ensured operational excellence, keeping office running smoothly during peak times and emergencies.
- Optimized inventory management to ensure essential medical supplies were always available.
- Streamlined billing processes for quicker reimbursement, improving cash flow.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Organized and updated databases, records and other information resources.
Education
No Degree - STNA
Miami Valley Career Technology Center
Clayton OhioNo Degree - Paramedicine
Stouder Hospital EMS Educational Department
Troy OHSkills
- Paramedic
- Certified in CPR/AED/BLS/ACLS Instructor
- Critical decision-making skills
- Intubation orotracheal/nasal
- IV/IO insertion/infusion/medication admistration
- Medication administration PO/SL/IV/IO/IN
- Vital sign assessment
- Medical records management/Documentation and reporting
- Medical history collection/Care plan adherence
- Medical coding
- Oxygen therapy - NC/NRB/BVM/CPAP/ET
- Cardiac monitoring/defibrillation/cardioversion
- Surgical cricothyrotomy/Needle chest decompression
Timeline
Paramedic/Firefighter
City of Englewood Fire Department
06.2021 - Current
Medical Assistant
Kettering Health Heart and Vascular
03.2020 - Current
Paramedic/Firefighter
City of Brookville
03.2002 - 06.2021
Medical Office Manager
Pani Akuthota, MD / Narayana Kandula, MD
05.1986 - 06.2018
No Degree - STNA
Miami Valley Career Technology Center
No Degree - Paramedicine
Stouder Hospital EMS Educational Department
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