Stephen Goforth
Pegram,TN
Summary
Knowledgeable automotive professional with a background in servicing both foreign and domestic vehicles. Experienced in servicing brakes, exhaust systems and engines for diverse makes and models. Frequently commended for work quality and speed. Hardworking Automotive Technician with 3 years of experience in field. Positive and upbeat individual with enthusiasm for work and understanding of good customer service. Motivated to go above and beyond job requirements to satisfy customer needs, help team and meet business objectives. Dependable automotive professional with expertise in repairing and maintaining diverse vehicle components and systems. Good troubleshooting and planning abilities with superior work ethic.
Overview
6
6
years of professional experience
1
1
Certification
Work History
C-Tech in Automotive
Bridgestone Firestone
Bellevue, Tennessee
12.2019 - Current
- Completed full vehicle inspections to check for leaks, damage or other issues of concern.
- Replaced damaged, missing or defective parts with new and refurbished components.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Changed, rotated and balanced tires on different types of vehicles.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledge bases.
- Completed customer orders and warranty services according to manufacturer specifications.
- Maintained accurate records of time and materials required to perform repairs and service.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns and maintaining supplies.
- Analyzed and located malfunctions in brakes, motors, switches and control systems.
Lumber Associate
Home Depot
Bellevue, Tennessee
03.2018 - 12.2019
- Adhered to safety rules and regulations when operating saws, forklifts and other equipment.
- Lifted, moved and handled various building materials throughout yard using forklifts and pallet jacks.
- Built loads and loaded trucks for outbound delivery.
- Restocked lumber and building materials to maintain adequate supply for customers.
- Worked evenings, weekends and holidays to meet needs of business.
- Maintained appearance of yard and racks by disposing of trash and debris and keeping stock organized.
- Interacted directly with customers, suppliers and co-workers and displayed professional communication skills.
- Stocked lumber and related material received in correct bins or storage locations and documented items received versus items ordered.
- Assisted customers with loading lumber and other various building materials.
- Loaded lumber and building materials into storage facilities.
- Operated forklift, payloader and railcar mover with focus on precision and safety.
- Leveraged forklift to unload incoming freight.
- Demonstrated highest level of ethical conduct when dealing with customers, team members and management.
- Shared information to help associates learn and develop yard procedures and customer service skills.
Grocery Bagger
Publix
Bellevue, Tennessee
05.2017 - 03.2018
- Collected carts from parking lot and designated return locations.
- Retrieved items for customers and verified prices.
- Removed trash, swept and mopped floors for professional appearance.
- Protected materials for transport by correctly packaging products in boxes and crates.
- Pleasantly greeted customers and provided prompt and courteous service.
- Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
Grocery Bagger
Kroger
Dickson, Tennessee
05.2016 - 05.2017
- Collected carts from parking lot and designated return locations.
- Retrieved items for customers and verified prices.
- Removed trash, swept and mopped floors for professional appearance.
- Protected materials for transport by correctly packaging products in boxes and crates.
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
- Recommended products to customers to drive sales.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
Education
Certification - Automotive Technology
Tennessee College of Applied Technology - Dickson
Dickson, TN04.2020
High School Diploma -
Creek Wood High School
Charlotte, TN05.2018
Skills
- Work Area Cleanliness
- Customer Service
- Filter Replacement
- Customer Relations
- Changing Oil
- Safety Procedures
- Leak Detection
Certification
- CST - Certified Service Technician
- AST - Advanced Service Technician
I love to fish and hunt and work on my own car.
In my spare time I love to hunt and fish. I also love to work on my truck and boat.
Timeline
C-Tech in Automotive
Bridgestone Firestone
12.2019 - Current
Lumber Associate
Home Depot
03.2018 - 12.2019
Grocery Bagger
Publix
05.2017 - 03.2018
Grocery Bagger
Kroger
05.2016 - 05.2017
Certification - Automotive Technology
Tennessee College of Applied Technology - Dickson
High School Diploma -
Creek Wood High School
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