Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Additional Information
Timeline
Intern
Tonya Guess

Tonya Guess

Suffolk,VA

Summary

Objective & Skills: Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Seeking a position that will enable my strong organizational skills and maximize my administrative and management abilities.

Overview

20
20
years of professional experience

Work History

Special Advisor/Office Assistant

NDWA Labs
New York, New York
07.2022 - 12.2022
  • Manage and arrange all scheduling, travel arrangements and meeting logistics for the Social Innovations Director
  • Provide administrative support to the Director and Labs team, including office operations, event planning, expense reports and reimbursements
  • Record key meeting discussions/outcomes by drafting internal and external meeting agendas, briefing documents, slides, and other preparatory materials; document and summarize discussions and proactively manage next steps in meetings
  • Function as a strategic advisor to the Director, when appropriate
  • Digest incoming information to extract key points, compile and analyze data, and communicate tradeoffs to assist with decision-making and prioritization
  • Serve as a key point of contact internally to NDWA and NDWA Labs leadership, advisors, consultants, and staff
  • Serve as the external face of the Director’s office by serving as a liaison on behalf of the Director with social movement partners, media, technologists, business partners, philanthropy and investors, and the labor movement.
  • Assisted Director’s fundraising work by managing follow up with donors, reviewing and improving written communications, and maintaining relationships with potential and existing funders.

Executive Assistant

Intellipro, contracted via Jencare
Norfolk, VA
03.2021 - 07.2022
  • Provide full support to the Regional Chief Medical Officer (RCMO), Regional Vice President (RVP) and Tidewater Leadership division (TLD)
  • Manage the Regional teams expense reports, accounts and reconciles all transactions for the Leadership team
  • Coordinate, schedule, and manage all travel arrangements (incl
  • Multiple destination flights, hotel, and rental cars) and Ring Central meetings for the leadership team
  • Manage the executive’s calendar and schedule including creating itineraries, setting appointments, and prioritizing the most sensitive matters
  • Prepare correspondence, documents and presentations for high-level executive meetings, market reviews and town hall meetings
  • Create and manage the monthly Tidewater Newsletter, The Communicare, for the Tidewater market, working closely with various clinical and operational staff
  • Function as a liaison for the Physicians, Hospitalists and Credentialing team in Miami

Executive Assistant

JenCare Senior Medical Center
Norfolk, Virginia
10.2015 - 03.2020
  • Gather, collect, and complete necessary applications, credentials, and documentation needed for gaining hospital privileges and licenses
  • Prepare and monitor expense reports and CME allowances for the physicians
  • Prepare documents/reports/correspondence from dictation and/or written notes
  • Oversee key initiatives including the Tidewater Residency Program with EVMS and Riverside, the annual On-call schedule for the physicians and Pal Patrol, an employee recognition program
  • Review and evaluate all requests and communications forwarded to the supported team and where appropriate, summarize, prepare responses and/or redirect to appropriate channel
  • Works with staff and outside consultants/vendors on contractual agreements and with setup
  • Prepare meeting space/venue in advance of meetings to ensure camera, presentations, and audio-visual works properly, room layout is appropriate, and catering/food and beverages are pre-ordered
  • Provide key support on special projects and research and other duties as assigned
  • Prepare weekly management meeting minutes and direct reports to the CEO of the organization
  • Anticipate needs, problems, critical issues, and opportunities as they arise and advise supported personnel as appropriate
  • Manage sensitive and confidential information with complete discretion
  • Create and maintain physical and electronic filing systems
  • Create and maintain presentations and reports, using MS word, MS excel, MS PowerPoint
  • Perform all administrative duties as assigned and needed by the support personnel.
  • Coordinated meeting and work schedules for staff teams and executives.
  • Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
  • Set up meeting and event logistics for senior management and updated calendars.
  • Made travel arrangements to provide executives seamless and travel policy-approved business trips.
  • Tackled and addressed top-level, high-priority issues with professional administrative discretion.
  • Obtained signatures for financial documents and internal and external invoices.
  • Conducted research and collected and analyzed data to prepare reports and documents.
  • Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.

Senior Admin Client Rep

Capital Group
Norfolk, VA
09.2007 - 01.2013
  • Compose and edit outgoing correspondence for accuracy, grammar, and compliance as a member of the Forms and Correspondence Team (FACT) within a division of Capital Group
  • Managed several special projects resulting in accurate and timely completion of extremely sensitive information to be transferred to a more secure database to enhance current operating systems
  • Assist in specialized training courses by presenting formal overviews to the Shareholder Services department
  • Collaborate with associates to identify appropriate solutions and make business decisions outside of standard operating policies
  • Efficiently oversee a heavy volume of financial transactions resulting in the purchase, sale, transfer, and exchange of over $2 million dollars per day
  • Effectively communicate, organize, and prioritize financial requests and concerns with brokerage firms such as Edward Jones, LPL, AXA Advisors, and Morgan Stanley Smith Barney
  • Establish and maintain shareholder portfolios including Traditional and Roth IRAs, 403Bs, 529 College savings accounts and assist in the specialized service of online group investing
  • Research and resolve complex inquiries by financial brokers and shareholders by utilizing internal resources, a variety of business systems (SHARE, SONI, Vision, Website) and adhering to IRS policies and guidelines.

Program Manager

American Council on Education
Washington DC
09.2002 - 06.2005
  • Developed and managed FileMaker Pro database, ensuring that all data was current and accurate
  • Converted data into reports, merges, and other correspondence
  • Distributed accurate and timely reports of membership data to Forum staff and members (Chancellors, Presidents, and CEOs)
  • Independently managed, monitored, and provided full organizational and logistical structure for semi-annual meetings, executive committee meetings, and working groups
  • Traveled domestically to prospective and upcoming meeting venues for assessment, selection, and meeting preparation
  • Negotiated and determined budget, hotel, and other meeting contract guidelines
  • Drafted invitational letters to invited speakers (Senators and Congresspeople) and special guests for the Executive Director and Chairman of the Forum
  • Planned and coordinated AV, security, travel, lodging, entertainment, and food & beverage services
  • Created and prepared various informational meeting packets and distributed them to Forum members and special guests in established time limits
  • Managed calendar, schedule and travel arrangements for Director and Deputy Director
  • Operated as the point person with speakers, consultants, hotel management, Forum members (Chancellors, Presidents, and CEOs) and host planners
  • Maintained current knowledge of and served as a resource for departmental policies, practices, and procedures to new members and the public
  • Effectively tracked, recorded, and monitored expenditures
  • Collaborated closely with accountant to setup and determine project and ledger codes to categorize various expenses into separate and identifiable accounts
  • Authorized and monitored all contracts, grants, membership dues, publication sales, payments, and contributions
  • Maintained electronic file and physical documentation of all invoices and expenditures
  • Identified and collected outstanding fiscal year dues from members
  • Drafted, edited, and formatted office correspondence (letters, talking points, and reports) for consistency and accuracy before disseminating to members, organizations, potential members, and staff
  • Managed activities, responsibilities, and affairs for the Executive Director
  • Coordinated presentations, meetings and conference calls with member Presidents and CEOs
  • Conducted research on various key initiatives, current and potential members, references, and organizations to advance recruitment efforts
  • Prepared funding proposals to support B-HEF initiatives and projects in collaboration with Deputy Director
  • Drafted, prepared, and monitored consultant contracts/agreements
  • Managed and supervised temporary administrative staff and college interns
  • Ensured temporary employees and interns understood and accurately performed their duties, work requirements and office operations
  • Assisted in the establishment of the Forum division as an independent non-profit organization from its former affiliation with the American Council on Education in September 2004
  • Independently collected, compiled, and submitted required legal information to the Internal Revenue Service (IRS) to obtain 501(c)3 exemption.

Education

Bachelor of Science - Occupational and Technical Studies

Old Dominion University
08.2001

Skills

  • Microsoft Word, MS Outlook, File Maker Pro 60, Visio, PowerPoint, Google Office Suite, and Internet
  • Skilled use of multi-line phone system/typing 60 wpm
  • Executive Presentation Development
  • Meeting Planning
  • Strong Problem Solver
  • Excel Spreadsheets
  • Administrative Support Specialist
  • Meeting Minutes
  • Critical Thinking
  • Video Conferencing Software
  • Recordkeeping and Documentation
  • Meeting Agenda Preparation
  • Executive Schedule Management
  • Calendar and Scheduling Software
  • Data Research and Compilation
  • Team Leadership, Training and Development
  • Program Monitoring
  • Strategic Planning and Execution
  • Judgement and Decision Making
  • Executive Leadership
  • Budget Planning
  • Organizational Development

Affiliations

Professional Association Affiliations include National Association of Realtors, Virginia Association of Realtors, Hampton Roads Realtor Association, Real Estate Information Network Senior Administrative/Client Rep, Capital Group Norfolk, Virginia

Accomplishments

  • REALTOR, Rose & Womble Realty Suffolk, Virginia
  • June 2013 – Sept 2015
  • Guide clients through the process of home ownership
  • Sell real estate through education, contract negotiations, property viewing, open houses, and various marketing efforts
  • Schedule and review home inspections
  • Function as an intermediary between sellers and buyers of real estate
  • Keep abreast of the latest real estate news, law, and contract changes by attending seminars, training classes and weekly staff meetings and tours.

Additional Information

  • Virginia Notary Public (Commission expires August 31, 2023)

Timeline

Special Advisor/Office Assistant

NDWA Labs
07.2022 - 12.2022

Executive Assistant

Intellipro, contracted via Jencare
03.2021 - 07.2022

Executive Assistant

JenCare Senior Medical Center
10.2015 - 03.2020

Senior Admin Client Rep

Capital Group
09.2007 - 01.2013

Program Manager

American Council on Education
09.2002 - 06.2005

Bachelor of Science - Occupational and Technical Studies

Old Dominion University

Similar Profiles

CREATE PROFILE
Tonya Guess