Summary
Overview
Work History
Skills
Timeline
Generic

Tonya Gully

Charlestown,RI

Summary

Adept at fostering team cohesion and enhancing performance, I excelled in roles at Amazon and other leading companies. My expertise in coaching and mentoring, coupled with a strong focus on workplace safety, drove significant improvements in team efficiency and employee training outcomes. Efficient in equipment operator.

Overview

12
12
years of professional experience

Work History

Weekend Team Lead

Dart
09.2021 - Current
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.

Team Lead

Prologistix Staffing
06.2021 - 09.2021
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.

Learning Ambassador

Amazon
07.2020 - 06.2021
  • Adapted teaching approaches based on feedback from peers and supervisors enabling continuous growth as an educator.
  • Served as a mentor teacher for new educators, providing guidance and support throughout their first year of teaching experience.
  • Implemented innovative teaching methods, resulting in increased student comprehension and retention.
  • Assisted in the development of new curriculum materials to enhance overall learning experiences for students.

Account Coordinator

Focus
04.2013 - 06.2020
  • Streamlined communication between clients and internal teams for seamless project execution.
  • Ensured timely response to client inquiries by maintaining open lines of communication through email correspondence or phone calls.
  • Escalated issues to appropriate channels as necessary.
  • Developed strong relationships with clients to encourage repeat business and referrals.
  • Supported resolution of client issues, minimizing disruptions and maintaining trust.

Skills

  • Attention to detail
  • Conflict resolution
  • Customer focus
  • Coaching and mentoring
  • Workplace safety
  • Employee training
  • Problem-solving
  • Staff training

Timeline

Weekend Team Lead

Dart
09.2021 - Current

Team Lead

Prologistix Staffing
06.2021 - 09.2021

Learning Ambassador

Amazon
07.2020 - 06.2021

Account Coordinator

Focus
04.2013 - 06.2020

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Tonya Gully