Tonya Hector
Summary
Administrative professional with a strong focus on building positive relationships among clients, staff, and management. Exceptional communicator skilled in complex problem-solving and conflict resolution. Proven expertise in resource allocation and effective schedule management.
Overview
13
13
years of professional experience
Work History
Document Control Coordinator
Axon Energy Services
Houston, TX
01.2022 - Current
- Maintain and update document control database with new documents, revisions and changes.
- Perform quality assurance checks on documents prior to distribution.
- Ensure compliance with regulatory requirements related to document control.
- Create reports for management regarding document control status.
- Produce documents as requested by external customers, or partners.
- Develop and maintain a filing system to ensure proper storage of documents.
- Collaborate with project teams to ensure that all required documentation is collected accurately.
- Liaise with external vendors and suppliers regarding the delivery and receipt of critical documentation.
- Maintain all documents in a secure electronic database.
- Resolve discrepancies between versions of documents prior to their approval or release.
Office Manager
Another Chance Bail Bond
Houston, TX
04.2015 - 11.2021
- Assisted with the preparation of budgets, forecasts and financial statements.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Developed effective communication strategies between departments within the organization.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Analyzed data from various sources to identify trends and make recommendations for improvement.
- Monitored inventory levels and placed orders when needed.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Organized company events including holiday parties, team building activities .
- Coordinated meetings, conferences, travel arrangements and department activities.
- Maintained filing system for records, correspondence and other documents.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Developed and implemented office policies and procedures.
- Supervised staff members, organized schedules and delegated tasks.
- Assisted in recruiting, onboarding and training new employees.
- Maintained confidential records relating to personnel matters.
- Processed payroll accurately ensuring all employees were paid on time.
- Prepared agendas for board meetings along with taking minutes during sessions.
- Elevated customer satisfaction ratings by promptly resolving client and case issues.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Managed office budget to handle inventory, postage and vendor services.
Procurement Coordinator
Cameron, A Schlumberger
Houston, TX
02.2012 - 03.2015
- Performed research to identify potential suppliers that offer quality products at competitive prices.
- Analyzed supplier performance data to evaluate current vendors and identify new sources of supply.
- Participated in trade shows or conferences as needed to stay up-to-date on industry trends.
- Created purchase orders, tracked shipments and ensured timely delivery of goods.
- Negotiated pricing with vendors to ensure cost savings for the company.
- Researched industry trends and monitored competitor activities related to purchasing strategies.
- Monitored inventory levels and ordered materials as needed.
- Served as a liaison between vendors and suppliers and internal customers when necessary.
- Provided support during contract negotiations with suppliers regarding terms, conditions, pricing, payment schedules.
- Maintained vendor relationships by responding promptly to inquiries and resolving any issues or discrepancies quickly.
- Ensured compliance with legal requirements related to purchasing processes.
- Coordinated with other departments on project-specific purchasing needs.
- Developed relationships with vendors to gain best terms for procurement, refurbishing, and rebuilding machinery and equipment.
- Negotiated and finalized vendor contracts in order to optimize pricing structures and delivery schedules.
- Added new vendors and products into system and keyed in special shipping codes when needed.
- Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
- Traced missing material and shipments through vendor and customer communications.
- Reviewed and approved vendor invoices.
Education
Houston Community College
Houston, TXSkills
- Document control
- Regulatory compliance
- Quality assurance
- Data analysis
- Project management
- Vendor management
- Vendor negotiation
- Effective communication
- Time management
- Team collaboration
Proficient In:
- Microsoft Office Applications
- Adobe Acrobat Professional
- Sharepoint
- SAP
- SalesForce
- SAP
Timeline
Document Control Coordinator
Axon Energy Services
01.2022 - Current
Office Manager
Another Chance Bail Bond
04.2015 - 11.2021
Procurement Coordinator
Cameron, A Schlumberger
02.2012 - 03.2015
Houston Community College
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