Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic
TONYA HEITZ

TONYA HEITZ

New Albany

Summary

Adaptable professional with over 16.5 years of experience and a proven knowledge of operations management, records management, and report generation. Aiming to leverage my skills to successfully fill the Driver for full time position in Louisville. Or DSP also full time in Louisville, role at your company.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Direct Support Professional

Mission Salem
Salem
04.2024 - 01.2025
  • Developed relationships with families of those receiving services to ensure continuity of care.
  • Accompanied or transported clients to appointments, errands and social activities.

Direct Support Professional

Pillar
Crestwood
02.2024 - 09.2024
  • Developed relationships with families of those receiving services to ensure continuity of care.
  • Assisted individuals in development of social skills to become integrated in community.
  • Accompanied or transported clients to appointments, errands and social activities.
  • Facilitated social interactions between participants and their peers in the community.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.

DIRECT SERVICE PROVIDER

Meeting Challenges
Louisville
10.2009 - 09.2019
  • House manager. Order medications, take clients out in the community (driving them to outings), feed, clothe, bathe, medicate, cleaning, cooking.
  • Administer bedside or personal care, such as ambulation or personal hygiene assistance.
  • Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor.
  • Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands.
  • Care for individuals or families during periods of incapacitation, family disruption, or convalescence, providing companionship, personal care, or help in adjusting to new lifestyles.
  • Perform healthcare-related tasks, such as monitoring vital signs and medication, under the direction of registered nurses.
  • Plan, shop for, or prepare nutritious meals or assist families in planning, shopping for, or preparing nutritious meals.
  • Transport clients to locations outside the home, such as to physicians' offices or on outings, using a motor vehicle.
  • Instruct or advise clients on issues such as household cleanliness, utilities, hygiene, nutrition, or infant care.
  • Provide clients with communication assistance, typing their correspondence or obtaining information for them.
  • House manager. Order medication. Keep track of records. Make sure there is enough meds for the week. Check for medication errors on med log.
  • Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager.
  • Check patients' pulse, temperature, and respiration.
  • Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming.
  • Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care.
  • Entertain, converse with, or read aloud to patients to keep them mentally healthy and alert.
  • Administer prescribed oral medications, under the written direction of physician or as directed by home care nurse or aide, and ensure patients take their medicine.
  • Plan, purchase, prepare, or serve meals to patients or other family members, according to prescribed diets.
  • Accompany clients to doctors' offices or on other trips outside the home, providing transportation, assistance, and companionship.
  • Direct patients in simple prescribed exercises or in the use of braces or artificial limbs.
  • Perform a variety of duties as requested by client, such as obtaining household supplies or running errands.
  • Massage patients or apply preparations or treatments, such as liniment, alcohol rubs, or heat-lamp stimulation.
  • Change dressings.
  • House manager: administer medication, check med logs for possible errors on other shifts, order medication or advise supervisor, keep medication records and client books up to date.

DIRECT SERVICE PROVIDER

Volunteers of America
New Albany and Jeffersonville
04.2006 - 10.2009
  • Change dressings.
  • Massage patients or apply preparations or treatments, such as liniment, alcohol rubs, or heat-lamp stimulation.
  • Perform a variety of duties as requested by client, such as obtaining household supplies or running errands.
  • Provide patients and families with emotional support and instruction in areas such as caring for infants, preparing healthy meals, living independently, or adapting to disability or illness.
  • Direct patients in simple prescribed exercises or in the use of braces or artificial limbs.
  • Accompany clients to doctors' offices or on other trips outside the home, providing transportation, assistance, and companionship.
  • Plan, purchase, prepare, or serve meals to patients or other family members, according to prescribed diets.
  • Administer prescribed oral medications, under the written direction of physician or as directed by home care nurse or aide, and ensure patients take their medicine.
  • Entertain, converse with, or read aloud to patients to keep them mentally healthy and alert.
  • Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care.
  • Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming.
  • Check patients' pulse, temperature, and respiration.
  • Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager.

DIRECT SERVICE PROFESSIONAL

Meeting Challenges
Louisville
04.2006 - 04.2009
  • Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager.
  • Check patients' pulse, temperature, and respiration.
  • Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming.
  • Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care.
  • Entertain, converse with, or read aloud to patients to keep them mentally healthy and alert.
  • Administer prescribed oral medications, under the written direction of physician or as directed by home care nurse or aide, and ensure patients take their medicine.
  • Plan, purchase, prepare, or serve meals to patients or other family members, according to prescribed diets.
  • Accompany clients to doctors' offices or on other trips outside the home, providing transportation, assistance, and companionship.
  • Direct patients in simple prescribed exercises or in the use of braces or artificial limbs.
  • Provide patients and families with emotional support and instruction in areas such as caring for infants, preparing healthy meals, living independently, or adapting to disability or illness.
  • Perform a variety of duties as requested by client, such as obtaining household supplies or running errands.
  • Massage patients or apply preparations or treatments, such as liniment, alcohol rubs, or heat-lamp stimulation.
  • Change dressings.

Education

Computerized control technician - HVAC Controls

KENTUCKY TECH JEFFERSON STATE CAMPUS
Louisville, KY
05.1990

Skills

  • Great with people
  • Calm under pressure
  • Decent with computers
  • Medication administration

Certification

  • CPR
  • First aide
  • Medication administration

References

References available upon request

Timeline

Direct Support Professional

Mission Salem
04.2024 - 01.2025

Direct Support Professional

Pillar
02.2024 - 09.2024

DIRECT SERVICE PROVIDER

Meeting Challenges
10.2009 - 09.2019

DIRECT SERVICE PROVIDER

Volunteers of America
04.2006 - 10.2009

DIRECT SERVICE PROFESSIONAL

Meeting Challenges
04.2006 - 04.2009

Computerized control technician - HVAC Controls

KENTUCKY TECH JEFFERSON STATE CAMPUS

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