Tonya Helbig
Oakland,MD
Summary
Conscientious professional with extensive experience advocating for healing, justice, and hope. Skilled at providing guidance, support and assistance. Brings a fresh perspective and strong commitment to quality and success. Committed to fostering collaboration, active listening, and training facilitation to enhance team performance and improve outcomes with a positive attitude. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
17
17
years of professional experience
Work History
Victim Witness Coordinator
Office of the State's Attorney for Garrett County
Oakland, MD
01.2023 - Current
- Coordinated communication between victims, witnesses, and legal personnel to ensure understanding of processes.
- Assisted in preparing victims for court appearances, providing guidance on legal proceedings and expectations.
- Promoted collaboration among team members to provide holistic support to crime victims and their families.
- Developed comprehensive case files, maintaining accurate records for efficient case management, ensuring compliance with regulations, and tracking client services.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
Councilwoman
Town of Oakland
Oakland, MD
01.2024 - Current
- Participated actively in council meetings and committees, addressing town issues and proposing actionable solutions.
- Fostered positive relationships with local stakeholders, including businesses and nonprofits, to promote community initiatives.
- Collaborated with fellow council members to create a shared vision for the town's safety, future growth, and prosperity.
- Facilitated constructive dialogue between diverse groups of residents, fostering an inclusive community atmosphere.
- Reviewed and approved municipal budgets to align with community priorities.
Foster Care /Child Protective Services Investigator
Garrett County Department of Social Services
Oakland, MD
12.2014 - 01.2023
- Improved child safety and well being by conducting thorough investigations into allegations of abuse and neglect.
- Developed culturally sensitive approaches when working with diverse populations in order to better understand individual and family dynamics and values.
- Collaborated with multidisciplinary teams to ensure comprehensive assessments, intervention plans, and resources were available and accessible for children at risk.
- Maintained detailed case histories, metrics and reports to meet strict guidelines and standards.
- Utilized active listening skills and strong interviewing skills to gather critical information from children, parents, educators, medical professionals, law enforcement personnel, community businesses, and non-profit agencies.
EC Mental Health Quality Enhancement Manager
APPLES for Children
Hagerstown, MD
12.2008 - 12.2014
- Provided ECMH Consultation and On-Site Technical Assistance to various Early Childhood Programs in Garrett, Allegany, and Washington Counties in Maryland.
- Evaluated program effectiveness through data analysis, strategic planning, and driving continuous improvement plan efforts.
- Coached quality assurance standards and best practices to programs for each phase of Maryland Early Childhood Accreditation, Re-Accreditation, and Maryland Model for School Readiness.
- Collaborated with community partners to enhance quality services and outreach initiatives.
- Implemented customer feedback to gather insights and used this information to guide strategic planning and decision-making.
Education
Bachelor of Science - Early Childhood/Elementary Education
Frostburg State University
Frostburg, MD05-1999
Bachelor of Science - Early Childhood/Elementary Education
Garrett College
McHenry, MD05-1996
Skills
- Self motivation and dependable
- Analytical thinking
- Organizational skills
- Public relations
- Interpersonal skills
- Training facilitation
Affiliations
- Certified Victim Services Professional (VSP), Roper Victim Assistance Academy of Maryland, (3 years)
- Roper Academy Alumni Association of Maryland
Timeline
Councilwoman
Town of Oakland
01.2024 - Current
Victim Witness Coordinator
Office of the State's Attorney for Garrett County
01.2023 - Current
Foster Care /Child Protective Services Investigator
Garrett County Department of Social Services
12.2014 - 01.2023
EC Mental Health Quality Enhancement Manager
APPLES for Children
12.2008 - 12.2014
Bachelor of Science - Early Childhood/Elementary Education
Frostburg State University
Bachelor of Science - Early Childhood/Elementary Education
Garrett College