Tonya Hester

My husband and I have owned this business since after we got married.

I handle the paperwork, taxes, deposit, issues, even the purchase of equipment my husband my need.

This business cleans carpet, rugs, upholstery, floors, water damage, some fire and smoke damage.

Again, I do mostly the paperwork and help when equipment or problems come up

• Reconciled daily sales, returns and financial reports in QuickBooks.
• Input income and expense details into database to track business finances and address variances.

My Husband I own Chase Investment Properties, LLC in which we started in 2004. We currently own and manage 100 properties in NC and 5 in SC, including one in Guest Cottages.

I am very familiar with HOA policies, insurance, assessments, service calls, maintenance calls and work required on different instances, dealing with occupants in a friendly manner to try to create a plan to assess and solve issues. I am familiar with budgets, spreadsheets, getting quotes for work to be done, the handling of ordering service calls and staying on top of what needs to be done in a timely manor.

I am a extrovert and get along with everyone. I am a very aggressive business woman that loves every aspect of real estate.

I deal with quite a bit of insurance and insurance claims in this line of business,

• Managed day-to-day business operations.
• Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
• Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
• Assessed income and expenses and adapted plans to improve profit levels.
• Used well-honed negotiation skills to garner cost-effective pricing for any type of work needed on our properties as well as clients properties.
• Input income and expense details into database to track business finances and address variances.

• Negotiated real estate contracts to navigate transactions between buyers and sellers.
• Compared properties possessing similar features to determine competitive market prices.
• Liaised between property owners and prospective buyers to facilitate purchase and transfer of ownership.
• Advised clients on mortgage and housing conditions to identify successful properties and promote customer satisfaction.
• Worked closely with clients to facilitate appropriate loans, inspections and credit reports.
• Obtained agreements from property owners to place properties for sale with real estate firms.
• Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue.
• Generated lists of properties for sale, locations, descriptions and available financing options.
• Collected fees and documented payment processes for property transactions.
• Increased project productivity by collaborating with builders, investors and developers.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Carried out day-day-day duties accurately and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted clients in financial planning for purchase.

• Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
• Communicated with clients to understand property needs and preferences.
• Maintained connections with clients to encourage repeat business and referrals.
• Negotiated, facilitated and managed real estate transactions.
• Liaised between buyers and sellers to provide positive experiences for both parties.
• Presented purchase offers to sellers for consideration.
• Wrote listings detailing and professionally highlighting property features to increase sales chances.
• Advertised client properties through websites, social media and real estate guides.
• Represented buyers and sellers of developed and undeveloped properties.
• Reviewed market research data and changed sales plans accordingly.
• Assisted clients in financial planning for purchase.
• Collected fees and documented payment processes for property transactions.

Brick and Stone was established to maintain my Real Estate income from both NC and SC. It is soley a woman owned business, one which I am proud of.

One day I may actually decide to open my own firm in both states.

I take care of all of the accounting, bill payments and spreadsheets as well as tax paperwork for two states.