Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tonya Hissong

Harlan,Indiana

Summary

Dynamic and dependable construction worker with experience at Local Laborers Union #213, skilled in scaffold building and OSHA compliance. Proven ability to enhance team performance and safety standards while effectively managing time and heavy lifting tasks. Experienced with manual labor, tools, and material handling in construction settings. Utilizes teamwork and problem-solving skills to support project goals and maintain safety. Knowledge of construction procedures and equipment operation, ensuring efficient and effective task completion.

Overview

12
12
years of professional experience
1
1
Certification

Work History

General Labor Construction Worker

Local Laborers Union #213
04.2016 - 08.2022
  • Collaborated with team members to complete challenging tasks, demonstrating strong problem-solving abilities.
  • Promoted a positive work culture amongst peers by fostering teamwork, mutual respect, open communication channels within the team dynamic.
  • Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
  • Demonstrated versatility in performing various construction tasks, effectively adapting to changing project requirements and timelines.
  • Assisted in digging, trenching and backfilling trenches and foundations.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Provided labor support to carpenters, masons and other skilled trades.
  • Used variety of hand and power tools to complete tasks in a timely manner.
  • Operated forklifts and boom lifts to move materials and complete various time-sensitive projects.
  • Helped with erecting scaffolding and ladders.
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
  • Familiar with OSHA and HAZMAT regulations.
  • Cleaned and maintained tools, equipment and worksites.

Cashier

Grabill Country Sales
07.2015 - 04.2016
  • Greeted customers entering store and responded promptly to customer needs.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Set up new sales displays each week with fresh merchandise.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.

Waitress

Zianos Italian Eatery
02.2011 - 12.2012
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Checked guests' identification before serving alcoholic beverages.
  • Increased sales significantly by upselling higher-end products to customers.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Education

Associates - Human Services

Indiana Institute of Technology
Fort Wayne, IN
05-2028

Skills

  • Scaffold building
  • Traffic direction
  • Physical strength and stamina
  • Hand and power tool operation
  • Masonry work
  • Time management
  • Demolition and destruction
  • Worksite safety and maintenance
  • Measurements and calculations
  • Attention to detail
  • Problem-solving
  • Team-oriented and dependable

Certification

OSHA 30,

CPR,

Forklift,

Scaffolding

Timeline

General Labor Construction Worker

Local Laborers Union #213
04.2016 - 08.2022

Cashier

Grabill Country Sales
07.2015 - 04.2016

Waitress

Zianos Italian Eatery
02.2011 - 12.2012

Associates - Human Services

Indiana Institute of Technology

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