Hi, I’m
Tonya Holland
Receptionist
Abilene,TX
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
10
years of professional experience
Work History
Broadview Baptist Church
Youth Minister/Ministry Assistant
08.2015 - Current
Job overview
- Acted as confidant for many young church members to enhance faith and personal growth.
- Built rapport with teenagers and guardians by delivering engaging Sunday school lectures and hosting events for youth ministry members.
- Chaperoned students on field trips and other outdoor activities, monitoring behavior and safety.
- Assisted youths with life skills from Biblical perspective.
- Assisted with organizing religious activities and services.
- Supported religious leaders in performing various duties.
- Facilitated religious classes and forums.
- Maintained religious records and documents.
BCBGMAXAZRIA
Sales Associate
08.2015 - 03.2016
Job overview
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
Chris Meeks Farmers Insurance
Insurance Agent
11.2014 - 07.2015
Job overview
- Responded to customer calls swiftly to resolve issues and answer questions.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Maintained high standards of customer service by building relationships with clients.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
Education
Cooper High School, Abilene, TX
High School Diploma
05.2006
Skills
- Youth advocacy trained
- Social networks
- Public speaking trained
- Volunteer Management
- Calendar Management
- Document Control
- Travel Arrangements
- Teamwork and Collaboration
Timeline
Youth Minister/Ministry Assistant
Broadview Baptist Church
08.2015 - Current
Sales Associate
BCBGMAXAZRIA
08.2015 - 03.2016
Insurance Agent
Chris Meeks Farmers Insurance
11.2014 - 07.2015
Cooper High School
High School Diploma
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