Summary
Overview
Work History
Education
Skills
Timeline
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Tonya Hull

Tonya Hull

Sr. Technical Project Manager
West Monroe,LA

Summary

Accomplished Project Manager with experience in contract management and negotiation, legal research and analysis, records management, E-Discovery, and legal project management. Strong interpersonal and organizational skills. Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value projects with excellent planning competencies.

Overview

17
17
years of professional experience

Work History

Senior Technical Project Manager

Lumen Technologies
01.2018 - Current
  • As a member of the North American Access Management Organization’s Carrier Relations team, I track, manage, and negotiate Interconnection and Traffic Exchange Agreements on behalf of Lumen’s Competitive Local Exchange Carrier entities (“CLECs”); prepare ad-hoc reports relating to active and completed projects for key stakeholders; develop databases and workflow project management tools to capture key data points relating to said agreements as well as derivative CLEC and Trading Partner Profiles in order to increase efficiencies around responding to internal and external customer inquiries; manage rate center expansions to prevent erroneous approvals of market openings that do not meet CPCN and/or Interconnection and Traffic Exchange Agreement requirements ensuring accurate timeline quotes to customers; and partner with product marketing; co-carrier; and 911 teams as well as Regulatory and Legal to ensure accurate communication of contractual needs and requirements in response to market expansion requests
  • Designed and managed internal databases to capture and memorialize pertinent information relating to contract terms and cost linkage for ease of responsiveness to customer inquiries, cost analysis, and dispute resolution.
  • Simplified processes and developed centralized SharePoint workflow and project management tool for processing Local Number Portability (LNP) requests in 2020 which resulted in significant reduction of average processing intervals from 57 days to 20 days in 2020 and continued reduction to 9 days in 2021 despite 30% average increase in LNP requests YoY.
  • Communicated project updates to stakeholders at all levels.
  • Wrote, updated, and maintained project documentation.
  • Developed and introduced IT strategies to improve operational efficiency.
  • Trained personnel on use of IT tools and applications.

Senior Engineer

Lumen Technologies
01.2015 - 01.2018
  • As a member of the Global Access Planning Dark Fiber and Collocation team, I tracked, managed, and negotiated Interconnection and Traffic Exchange agreements on behalf of CenturyLink’s CLEC entity known as CenturyLink Communications, LLC (“CLC”); prepared ad-hoc reports relating to active and completed projects for key stakeholders; processed collocation orders on behalf of CLC; worked closely with internal partners to research and retrieve data in response to inquiries from ILECs to facilitate completion of collocation orders; tracked and communicated the status of collocation orders to internal customers; analyzed effectuated agreements and power and equipment usage at existing collocation sites for potential cost savings opportunities; and generated end to end process documents relating to CLEC contract and ILEC-Collocation project management
  • Part of a team that supported a product initiative spanning from 2011-2017 which grew EBITDA by saving $20 million in seven (7) years by shifting traffic to the CLEC network and off of third party networks
  • Effectuated power reduction at six (6) collocation sites resulting in an annualized savings of $135,000.
  • Collaborated with other departments to facilitate successful project completion.
  • Adhered to timelines to meet quality assurance targets.
  • Analyzed and interpreted data to identify trends and recommend improvements.

Litigation Paralegal

Vorys, Sater, Seymour and Pease LLP
01.2006 - 01.2014
  • As a Litigation Paralegal for the Vorys Columbus office, I reviewed and analyzed client documents, managed materials related to document sweeps, oversaw projects related to document reviews for responsiveness and privilege, researched and drafted discovery responses, compiled document histories, created and maintained Access, Summation, and Viewpoint databases, prepared and tracked correspondence pertaining to Record Holds, partnered with clients to identify and coordinate preservation of electronic data in anticipation of litigation, assisted attorneys with preparation of client data maps, conducted fact-check investigations, utilized LexisNexis and PACER for legal research and citation checks, and assisted attorneys with preparation for mediations, arbitrations, depositions, and trial
  • Assisted the Labor and Employment group with development and implementation of processes for tracking client communications concerning Record Holds to ensure compliance with Federal ESI rules
  • Member of firm’s ESI (Electronically Stored Information) core group.
  • Maintained litigation database and document organization for labor and employment cases.
  • Organized evidence, exhibits, motions, and subpoenas to support cases and prepare for trial.
  • Utilized Excel spreadsheets to track client data and calculate information such as potential damages.
  • Communicated pertinent information to clients via phone, email, and mail.
  • Revised and finalized letters, briefs, and memos.

Education

Paralegal Program Certificate -

Capital University Law School
Columbus
2006

B.A. - Anthropology

The Ohio State University
Columbus
12.1999

Skills

  • Summation
  • Viewpoint
  • LexisNexis
  • PACER
  • Outlook
  • Word
  • Excel
  • Access
  • PowerPoint
  • Visio
  • Project Management
  • Highly Resourceful
  • Change Management
  • Analytical Skills
  • Problem Solving
  • Vendor Relationship Management

Timeline

Senior Technical Project Manager

Lumen Technologies
01.2018 - Current

Senior Engineer

Lumen Technologies
01.2015 - 01.2018

Litigation Paralegal

Vorys, Sater, Seymour and Pease LLP
01.2006 - 01.2014

Paralegal Program Certificate -

Capital University Law School

B.A. - Anthropology

The Ohio State University

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Tonya HullSr. Technical Project Manager