Tonya Hyles
Fort Worth,TX
Summary
Dynamic Office Manager with a proven track record at Westworth Village Family Dentistry, excelling in customer service and organizational skills. Enhanced office efficiency and patient satisfaction through optimized billing procedures, achieving revenue goals. Skilled in staff management and inventory control, contributing to a thriving dental practice environment.
Overview
14
14
years of professional experience
Work History
Office Manager
Westworth Village Family Dentistry
07.2012 - Current
- Supported daily operations by managing appointment scheduling and patient communications.
- Coordinated with dental staff to ensure smooth workflow and effective patient care delivery.
- Handled billing inquiries and processed insurance claims for efficient payment resolution.
- Implemented organizational strategies to enhance office efficiency and patient satisfaction.
- Contributed to inventory management by tracking supplies and placing orders as needed.
- Boosted dental practice revenue by optimizing billing procedures and diligently following up on outstanding payments.
- Achieved revenue goals with successful management of patient scheduling, receivables and miscellaneous operations expenses.
- Assisted in the recruitment, hiring, and training of high-quality dental staff to ensure exceptional patient care.
Education
No Degree - Accounting And Finance
Texas Tech University
Lubbock, TXSkills
- Customer service
- Office management
- Organizational skills
- Office administration
- Billing
- Scheduling and calendar management
- Administrative support
- Payroll processing
- Payroll and budgeting
- Staff management
- Inventory control
Timeline
Office Manager
Westworth Village Family Dentistry
07.2012 - Current
No Degree - Accounting And Finance
Texas Tech University