Hi, I’m
Tonya Johnson
Trenton,FL
Summary
Seasoned and safety-focused professional with over 20 years of experience in leadership roles across land development, facilities management, and retail. Proven track record of maintaining high safety standards (MSHA certified) and effectively managing teams and operations.
Professional Experience:
Land Development Company (10 years): Heavy equipment operator and safety lead, ensuring compliance with safety protocols and overseeing site operations.
St. Johns River State College (10 years): Progressed from Custodian to Head Custodian, managing contractors and ensuring facility maintenance standards.
Retail & Customer Service (Assistant Manager): Managed daily operations, handled deposits, and led customer service teams.
Overview
28
years of professional experience
Work History
Krebs Land Development
Heavy Equipment Operator
11.2015 - Current
Job overview
- Operated heavy machinery following safety protocols and operational guidelines
- Conducted routine inspections of equipment to ensure optimal performance.
- Maintained cleanliness and organization of worksite to promote safety and efficiency
- Collaborated with team members to execute project tasks effectively.
- Optimized machine performance with regular cleaning, lubrication, and maintenance checks in accordance with manufacturer guidelines.
- Contributed to a positive work environment through effective teamwork, communication, and adherence to safety protocols.
St. John's River State College
Head Custodian
06.2005 - 11.2015
Job overview
- Oversaw daily custodial operations, ensuring cleanliness and safety across campus facilities.
- Managed inventory of cleaning supplies and equipment, optimizing usage and reducing waste.
- Trained new custodial staff on safety protocols and efficient cleaning techniques.
- Conducted regular inspections of facilities to maintain high standards of cleanliness and functionality.
- Collaborated with maintenance team to address facility-related issues promptly and effectively.
- Contributed to a positive school culture through professional interactions with students, staff, and visitors.
- Upheld a well-maintained school environment by coordinating deep-cleaning tasks during breaks and holidays.
- Organized daily cleaning schedules for custodial team.
Tractor Supply
Sales Associate, Key Holder
06.2000 - 06.2005
Job overview
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained knowledge of current promotions to effectively upsell products and services.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout procedures.
- Organized merchandise displays to align with visual merchandising standards, driving customer engagement.
- Handled inventory management tasks, including restocking shelves and conducting regular stock audits.
- Resolved customer complaints promptly, contributing to improved satisfaction ratings and loyalty.
- Trained new associates on store policies and customer service protocols, promoting a cohesive work environment.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Donna's ExxonMobil
Store Manager
06.1997 - 06.2000
Job overview
- Operated heavy machinery following safety protocols and operational guidelines
- Conducted routine inspections of equipment to ensure optimal performance.
- Maintained cleanliness and organization of worksite to promote safety and efficiency
- Collaborated with team members to execute project tasks effectively.
- Optimized machine performance with regular cleaning, lubrication, and maintenance checks in accordance with manufacturer guidelines.
- Contributed to a positive work environment through effective teamwork, communication, and adherence to safety protocols.
Education
Palatka High SchoolPalatka, FL
High School Diploma
05.1997
Skills
- Heavy equipment operation
- Safe equipment operation
- Skid steer proficiency
- Customer Service Specialist
- Store management
- Daily vehicle inspections
- Safety compliance
- Earthmoving operations
- First aid training
- Effective communication skills
- Articulated dump truck skills
- Team leadership
- Teamwork and collaboration
- MSHA Certification
- Team Leadership & Training
- Operations Management
Timeline
Heavy Equipment Operator
Krebs Land Development
11.2015 - Current
Head Custodian
St. John's River State College
06.2005 - 11.2015
Sales Associate, Key Holder
Tractor Supply
06.2000 - 06.2005
Store Manager
Donna's ExxonMobil
06.1997 - 06.2000
Palatka High School
High School Diploma
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