TONYA JOHNSON
Chicago,IL
Summary
Skilled in patient care and interpersonal communication, I significantly enhanced patient well-being and independence, Leveraging expertise in meal preparation and mobility support, I fostered positive environments and established professional relationships, leading to improved quality of life for clients.
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Home Care Aide
HEALTHCARE PLUS
08.2023 - Current
- Provided companionship to patients, fostering positive relationships and emotional wellbeing.
- Assisted patients with daily living activities, promoting independence and quality of life.
- Performed light housekeeping tasks as needed, creating a clean and comfortable environment for patients to thrive in.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Delivered skilled personal care assistance such as bathing, grooming, dressing, toileting support which enhanced hygiene levels for patients.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
- Assisted disabled clients to support independence and well-being.
- Promoted mental stimulation by engaging patients in meaningful conversations and recreational activities tailored to their interests.
- Ran errands for patients, did shopping, and picked up other necessities.
- Regularly participated in ongoing training sessions which contributed towards staying updated on relevant industry trends leading to improved performance.
- Ensured patient safety by conducting regular home assessments, identifying potential hazards and implementing corrective measures.
- Responded promptly during emergency situations following established protocols that ultimately kept the clients safe from harm.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Patrol Officer
Monterrey Security
10.2022 - 05.2024
- Talked regularly with citizens to establish rapport and become familiar presence in area.
- Oversaw security for businesses by monitoring grounds and identifying suspicious activity.
- Investigated incidents.
- Handled crisis situations effectively by utilizing strong communication skills, de-escalation techniques, and sound judgment under pressure.
- Patrolled designated areas in patrol vehicle to identify security and safety issues.
- Responded to emergency calls to provide assistance to citizens in need.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
Security Officer
Titan Security
10.2021 - 03.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reported suspicious activities and persons to law enforcement.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded quickly to incidents and assessed active situations for security concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Home Health Aide
GAREDA Home Care Services
08.2017 - 04.2021
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Assisted disabled clients to support independence and well-being.
- Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Promptly responded to emergency situations such as falls or medical crises providing immediate care and contacting appropriate personnel when necessary.
- Monitored changes in clients' conditions to report concerns to supervisor.
- Transported clients for medical and personal outings.
Education
Home Healthcare
Caregiver Training University
Chicago, IL09.2023
Security And Loss Prevention Services
Security Training Center
Chicago, IL04.2020
Nail Technician
Dudley Beauty College
Chicago, IL11.1995
High School Diploma -
Roseland Community High School
Chicago, IL07.1984
Skills
- Meal Preparation
- Housekeeping
- Patient Care
- Personal Hygiene Assistance
- Dressing assistance
- Patient Transport
- Feeding Assistance
- Light Housekeeping
- Interpersonal Communication
- ADL support
Timeline
Home Care Aide
HEALTHCARE PLUS
08.2023 - Current
Patrol Officer
Monterrey Security
10.2022 - 05.2024
Security Officer
Titan Security
10.2021 - 03.2022
Home Health Aide
GAREDA Home Care Services
08.2017 - 04.2021
Home Healthcare
Caregiver Training University
Security And Loss Prevention Services
Security Training Center
Nail Technician
Dudley Beauty College
High School Diploma -
Roseland Community High School
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