Tonya Kamrath

• Maintained human resources information system and kept employee files up to date and accurate.
• Reviewed human resources paperwork for accuracy and completeness.
• Processed Time off Requests.
• Processed FMLA and Leaves of Absence and maintained the spreadsheet tracking all deadlines and documentation.
• Processed work restrictions and maintained the spreadsheet with the accomodations and deadlines for documentation and follow up.
• Answered phones and assisted employees with general HR questions.

Started as a temp in the rendering department

* scheduled loads for pick up from the plants with variety of carriers and independent contractors.

* supported the lead for the documentation department with document assembly, signing and certification for export orders.

* supported the coordinators with reports, spreadsheets and other clerical duties as necessary.

Moved to the customer service department

* tracked loads for customers when appointment missed.

* tracked and submitted detention requests for drivers.

* assisted managers with returning phone calls and any other duties as assigned.

Hired as fulltime employee in the export documentation department

* Responsible for the final stages of export documentation.

* Sending shipping instructions and vessel confirmations to ocean carriers.

* Printing bill of lading and shipping final documentation.

* Run department reports, verify mail and other supervisor duties

* Accuracy and proficiency are imperative.

As a Database Tech

* Maintained pagers and wireless network for on call employees.

* Troubleshooting repair or replacement of phones and pagers.

* Monitored and distributed telecom work to team and follow-up

user once issue resolved before closing ticket.

* Logged tickets for the switchboard communication system and

worked with off site tech support to maintain operator systems.

As Switchboard Operator

* Handling large call volume directing to correct department.

* Paging on call providers, techs and support staff.

* Calling codes and handing other emergency calls.

* Dispatching hospital security and maintenance staff.

* Maintained and update database for hospital staff as needed.