Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tonya K. Deardorff

Middleton

Summary

Senior Business Analyst, Scrum master and IT/Programmer/Manager with expertise in business process engineering and software development life cycle, including analysis, design, development, testing and implementation of software applications. In-depth knowledge of business systems analysis. Familiar with current industry standards, such as HIPAA, SOX. Adept at reducing development costs and providing traceability of projects. Excellent communication, analytical, interpersonal, and presentation skills; expert at managing multiple projects simultaneously.

Detail-oriented business analyst with several years of experience conducting analysis and research to come up with solutions to common business problems. Polished in formulating business improvement strategies and overseeing new technology and system implementation. Commercially-aware professional with in-depth knowledge of computing systems and project management techniques.

Highly analytical Business Analyst with background in identifying business needs and determining solutions to business problems. Strong skills in data analysis, project management, and strategic planning, coupled with ability to communicate effectively with stakeholders at all levels. Proven track record of improving operational efficiency and driving growth by successfully implementing innovative strategies and process improvements.

Insightful Business Analyst known for high productivity and efficient task completion. Possess specialized skills in data analysis, process improvement, and project management. Excel in critical thinking, communication, and problem-solving to deliver effective solutions. Committed to leveraging these abilities for success in challenging business environments.

Overview

40
40
years of professional experience

Work History

Business Analyst

JR Simplot Company
Boise
06.2021 - 05.2025
  • UKG – Timekeeping & Advanced Scheduling (Global Implementations to include US, Canada, Argentina, India and Australia).
  • Meet with business stakeholders to: Review and document current state processes. Business Requirements (BRD) Create Test Cases, Conduct UAT, Track Issues
  • Laboratory Information Management System (LIMS) (System for Mining and Manufacturing) Meet with business stakeholders to: Review and document current state processes. Business Requirements (BRD) Create Test Cases, Conduct UAT, Track Issues
  • Agribusiness Website Redesign Meet with business stakeholders to: Review and document current state processes. Business Requirements (BRD) Create Test Cases, Conduct UAT, Track Issues
  • ESG Reporting Project Meet with business stakeholders to: Review and document current state processes. Business Requirements (BRD) Create Test Cases, Conduct UAT, Track Issues
  • Sustainability Regulatory
  • Opentext – Documentum Upgrade Project Meet with business stakeholders to: Review and document current state processes. Business Requirements (BRD) Create Test Cases, Conduct UAT, Track Issues
  • Contract Lifecyle Management Project Opentext Content Suite Interface with Ariba Meet with business stakeholders to: Review and document current state processes. Business Requirements (BRD) Create Test Cases, Conduct UAT, Track Issues

Business Analyst - Contract Workforce – JR Simplot Company

TEK Systems
Boise
01.2019 - 05.2025
  • Assignments: OpenText - Documentum Upgrade (Content Management) Capture Current & Future State Processes Write functional and non-functional requirements.
  • Created a Request for Proposal (RFP) for selecting a vendor to assist with implementation.
  • Conduct User Acceptance Testing (UAT), Issue Tracking
  • Brio Report Conversion (Convert Brio reports to a new reporting solution) Meet with business owners to determine the importance / usage of each report.
  • Determine requirements for each report, which are provided to offshore development team for creating an alternate reporting solution.
  • Conduct User Acceptance Testing (UAT), Issue Tacking

Sr. Business Systems Analyst

SUPERVALU
Boise
01.2005 - 12.2018
  • Company Overview: Retail Grocery Industry
  • Assignments involved several web and mobile applications, to include enterprise content management systems and Pharmacy systems.
  • Determined functional requirements. Created vision, scope, and use case documents; business process models, use case diagrams. (B2A, B2C).
  • Agile Methodology – Scrum Master – Conducted daily scrums for Web and Mobile Development Teams. (JIRA/Confluence) for over 12 team members including both on and offshore teams.
  • Created stories and working with the team to manage the work to be completed in each sprint for Web and Mobile Development Teams.
  • Worked with Marketing team to setup Analytics for our Web and Mobile (Android / iOS) applications (Google Analytics / Firebase).
  • Performed GAP and Risk analyses of existing system and evaluated benefits of new system.
  • Conducted sessions with stakeholders throughout SDLC to resolve open issues.
  • Validated technical designs created by IT developers against functional specifications. Created use cases and test scripts.
  • Worked with QA team to design test plan and test cases for User Acceptance Testing (UAT).
  • Created documentation for training and Help Desk teams.
  • Developed workflow, screen mock-ups.
  • Facilitated business users to prepare and update Business Process Requirements (BPR) and Software System Requirements (SSR).
  • Ensured all artifacts complied with corporate SDLC Policies and guidelines.
  • Prioritized outstanding defects and system problems, ensuring accuracy and deadlines were met.
  • Retail Grocery Industry

Technical Lead / Service Owner – Content Management

SUPERVALU
Boise
01.2003 - 12.2005
  • Company Overview: Retail Grocery Industry
  • Responsible for the implementation of an enterprise wide solution for Content Management. This system was to provide solutions for dynamic web content and document storage / retention for SOX compliance.
  • Organized and conducted Data Governance sessions with the different areas of the business.
  • Content Management System: EMC – Documentum (Webtop, WebPublisher, Digital Asset Manager)
  • Retail Grocery Industry

IT Manager – Web Development

SUPERVALU
Boise
01.2000 - 12.2003
  • Company Overview: Retail Grocery Industry
  • Creating and maintaining on-line shopping web sites including retail grocery and pharmacy prescription orders.
  • Managing a team of up to 10 web developers and QA staff (both onshore and offshore).
  • Retail Grocery Industry

Programmer / Analyst – Web Development

SUPERVALU
Boise
01.1999 - 12.2000
  • Company Overview: Retail Grocery Industry
  • Responsible for web development in support of corporate and online-shopping web sites (retail grocery).
  • Websites included - www.albertsons.com, www.savon.com and www.jewelosco.com using ASP .Net, SQL, JavaScript, Visual Basic.
  • Retail Grocery Industry

Analyst/Programmer

Database Management Services, Ltd. Co.
Boise
01.1992 - 12.1999
  • Provided custom software development and support for a variety of applications including Internet development services.
  • Troubleshooting applications, training customers and documentation.
  • Traveled to remote sites as needed.

Manager of Software Development/Support

Computer Business Services
Boise
01.1989 - 12.1992
  • Responsible for customer support, system modifications, in-house computer support and programming for new and existing programs.
  • Systems Maintained & Supported: General Ledger, Payroll, Point of Sale, Accounts Receivable, Inventory, Accounts Payable, Order Processing, Medical-Insurance Claims (Blue Cross).

Director of Software/Support

Lynx Medical Systems Inc.
Bellevue
01.1986 - 12.1989
  • Provide computerized emergency department discharge instructions for patients.
  • Responsible for customer support, custom modifications, in-house computer support and programming for new and existing programs.
  • Directed a team of programmers & medical staff in development of system.

Owner – Software Consulting Services

Foremost Software
Bellevue
01.1985 - 12.1986
  • Contract Work- Anchorage, AK
  • Service Bureau – Rewrite of a school payroll system that was running on a Burroughs mainframe to a database language.

Education

Structured Computer Programming -

Western Business College
Portland, OR

Skills

  • Google Analytics - Firebase
  • JIRA, Confluence, ADO
  • Windows, Linux, UNIX
  • Microsoft Visual Basic
  • MS Access
  • SQL Server
  • Sybase
  • CGI
  • ASP
  • HTML, DHTML
  • JavaScript, VBScript, CSS
  • SQL
  • MS Project, Visio, Access, Word, Excel
  • Emc/documentum/Documentum
  • Business requirements
  • User acceptance testing
  • Process documentation
  • Stakeholder engagement
  • Data analysis
  • Agile methodology
  • Project management
  • Requirements gathering
  • Change management
  • System integration
  • Workflow optimization
  • Risk assessment
  • Problem solving
  • Effective communication
  • Team collaboration
  • Information modeling
  • Industry knowledge
  • Gap analysis
  • Systems analysis
  • Test case scenarios
  • Business process mapping
  • Business process improvement
  • Consulting
  • Functional specifications
  • Software development life cycle
  • Reporting and documentation
  • Business process modeling
  • Stakeholder management
  • Attention to detail
  • Problem-solving
  • Agile methodologies
  • HTML and CSS
  • Analytical thinking
  • Business case validation
  • Quality assurance
  • Verbal and written communication

Timeline

Business Analyst

JR Simplot Company
06.2021 - 05.2025

Business Analyst - Contract Workforce – JR Simplot Company

TEK Systems
01.2019 - 05.2025

Sr. Business Systems Analyst

SUPERVALU
01.2005 - 12.2018

Technical Lead / Service Owner – Content Management

SUPERVALU
01.2003 - 12.2005

IT Manager – Web Development

SUPERVALU
01.2000 - 12.2003

Programmer / Analyst – Web Development

SUPERVALU
01.1999 - 12.2000

Analyst/Programmer

Database Management Services, Ltd. Co.
01.1992 - 12.1999

Manager of Software Development/Support

Computer Business Services
01.1989 - 12.1992

Director of Software/Support

Lynx Medical Systems Inc.
01.1986 - 12.1989

Owner – Software Consulting Services

Foremost Software
01.1985 - 12.1986

Structured Computer Programming -

Western Business College
Tonya K. Deardorff