Tonya Kervin
Mountain View,AR
Summary
Document Management Specialist, providing general administrative back-up and other duties. More than 3 years of records management support. Familiar and experienced with electronic filing systems, various document management technologies and scanning experience. Knowledge of filing systems and standards. Proficiency working with Document Management Systems. Multi-tasks well and efficiently manages changing priorities. Excellent organizational and analytical skills, with attention to detail.
Overview
5
5
years of professional experience
Work History
Document Control Specialist
GMTS
04.2024 - 08.2024
- Maintained version control for all documents, ensuring that only the most recent updates were in circulation at any given time.
- Provided assistance with inbound and outbound document processes, document sorting, logging, and work order creation.
- Maintained document control system and updated work instructions, procedures and associated databases.
- Facilitated timely project completion by managing the distribution of essential documentation to project team members.
- Enhanced data accuracy by performing regular audits on documentation and records.
- Expedited information sharing between departments with the creation of an accessible central database for critical documents.
- Performed document reproduction, printing documents from electronic sources such as email attachments, PDF files and cloud storage.
- Assisted with document troubleshooting and recovery of corrupt documents and files.
- Scanned, filed and transmitted various documents and adhered to digital filing procedures.
- Checked blueprints and drawings for accuracy and completeness.
- Prepared documents for projects in accordance with project manager, team, or client specifications.
- Managed file archival and information retrievals.
Hiring Specialist
GMTS
01.2024 - 03.2024
- Supported company growth by effectively filling high-priority positions within tight deadlines.
- Conducted thorough reference checks, ensuring candidates met company standards before extending offers.
- Collaborated with HR team to develop attractive compensation packages, resulting in more accepted job offers.
- Analyzed recruitment metrics to identify areas of improvement and implement data-driven solutions.
Registered Medical Assistant
Baptist Health Orthopedic Clinic
08.2022 - 12.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Called and faxed pharmacies to submit prescriptions and refills.
- Prepared and administered medications to alleviate patient symptoms.
- Prepared examination rooms with necessary tools and instruments prior to each appointment, enabling smooth transitions between patients.
- Assisted physicians with various medical procedures, ensuring accurate results and timely treatment.
- Contributed to successful health outcomes by effectively communicating between patients and providers about treatments, medications, or follow-up instructions.
- Taught patients about medications, procedures, and care plan instructions.
- Collected and documented patient medical information such as blood pressure and weight.
- Improved patient experience by promptly greeting, preparing, and escorting individuals through their visits.
- Performed essential administrative tasks such as scheduling appointments, updating records, and coordinating referrals.
- Enhanced patient care by efficiently performing routine tests and measurements.
- Collaborated with the healthcare team to create personalized care plans for patients.
- Strengthened patient-provider relationships through compassionate communication and attentive listening skills.
Medical Records Clerk
Ciox Healthcare
08.2021 - 04.2022
- Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Maintained patient confidence by keeping patient records information confidential.
- Maintained patient records systems by archiving, scaning and indexing important documents and files.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
- Supported medical staff by providing organized and accurate medical records.
Caregiver
Home Instead Senior Care Home
03.2019 - 03.2021
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted patients with self-administered medications.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
Education
Registered Medical Assistant - Medical
Allied Healthcare
Little Rock, AR08-2023
Licensed Phlebotomist, EKG, CMA - Medical
ACHC
Little Rock, AR06-2022
GED -
Arkansas GED
Pine Bluff, AR06-2000
Skills
- Auditing Documents
- Document Management
- File conversion
- Document Formatting
- Document Review
- Quality Management
- Medical Terminology
- HIPAA Compliance
- Clinical Documentation
- Anatomy and Physiology Knowledge
Timeline
Document Control Specialist
GMTS
04.2024 - 08.2024
Hiring Specialist
GMTS
01.2024 - 03.2024
Registered Medical Assistant
Baptist Health Orthopedic Clinic
08.2022 - 12.2023
Medical Records Clerk
Ciox Healthcare
08.2021 - 04.2022
Caregiver
Home Instead Senior Care Home
03.2019 - 03.2021
Registered Medical Assistant - Medical
Allied Healthcare
Licensed Phlebotomist, EKG, CMA - Medical
ACHC
GED -
Arkansas GED
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