Tonya King
Greensboro,NC
Summary
Capable Plant Technician successful at managing supplies, monitoring controls and overseeing machinery. Skilled in conducting repairs and maintenance actions, organizing resources and keeping close eye on team performance to identify opportunities to contribute above and beyond job requirements. Desire to learn more and bring knowledge abilities developed over time. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Plant Technician position. Ready to help team achieve company goals with a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Server
Ghost Bar & Lounge
05.2023 - Current
- Increased overall sales by upselling premium bottles, mixers, and additional services.
- Built strong relationships with returning clientele, fostering loyalty and positive word-of-mouth referrals.
- Exhibited exceptional multitasking abilities while managing multiple tables simultaneously without sacrificing quality of service.
- Mastered menu knowledge, allowing for accurate order-taking and speedy service.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Server
East Coast Wings + Grill
06.2015 - Current
- Collaborated with kitchen staff to ensure prompt delivery of food items, maintaining optimal food quality.
- Maintained a clean and organized dining area, ensuring a welcoming atmosphere for guests.
- Streamlined order-taking process by quickly entering orders into POS system, reducing wait times for customers.
- Displayed strong teamwork capabilities by assisting fellow servers in managing their sections when needed, fostering a positive work environment.
- Implemented proper food handling techniques, adhering to safety and sanitation guidelines set forth by local health departments.
- Handled guest complaints professionally, resolving issues promptly to maintain positive dining experiences.
- Exceeded customer expectations through friendly demeanor and attentive service despite working high-volume shifts or large parties.
Packaging Handler
XLC Services
02.2022 - 04.2023
- Maintained a safe work environment through diligent adherence to safety protocols and guidelines.
- Consistently met or exceeded performance targets by diligently following established policies, procedures, and best practices in the packaging process.
- Enhanced packaging efficiency by implementing improved organization and workflow strategies.
- Demonstrated adaptability when faced with changes in project specifications or scheduling needs, adjusting workflow accordingly to meet goals without sacrificing quality.
- Streamlined assembly line processes, reducing downtime and increasing productivity among team members.
- Labeled packages with appropriate shipping information for accurate deliveries.
- Followed packing processes to increase speed and accuracy.
- Operated and maintained packaging equipment with focus on safety and productivity.
Nail Technician
QT Nails
04.2018 - 09.2022
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
- Used acrylics, gels and glitters to create custom nail art designs for clients.
- Performed high-quality manicures, pedicures, and nail enhancements for a diverse clientele.
Cashier Manager
Citgo
06.2015 - 05.2018
- Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
- Quickly and accurately counted drawers at start and end of each shift.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
- Reduced cash discrepancies by consistently monitoring cash registers and conducting periodic audits.
- Monitored areas for security issues and safety hazards.
- Enhanced team productivity by delegating tasks and setting clear goals for cashier staff members.
- Conducted regular inventory checks on point-of-sale materials, ensuring availability of necessary supplies for smooth functioning of the cashier area.
Education
No Degree - Business Administration
North Carolina A & T State University
Greensboro, NCCertificate - Nail Technician
NC Nail Academy
Greensboro, NC01.2018
High School Diploma -
James B Dudley High School
Greensboro, NC05.2015
Skills
- Strong Work Ethic
- Exceptional customer service
- Chiller Operation
- Safety Procedures
- Hazardous Material Handling
- Analytical Procedures
- Analytical Thinking
- Problem-Solving
- Teamwork and Collaboration
- Time Management
- Dependable and Responsible
- Multitasking Abilities
- Critical Thinking
- Computer Skills
- Problem Resolution
- Tool Maintenance
- Lifting Techniques
Timeline
Server
Ghost Bar & Lounge
05.2023 - Current
Packaging Handler
XLC Services
02.2022 - 04.2023
Nail Technician
QT Nails
04.2018 - 09.2022
Server
East Coast Wings + Grill
06.2015 - Current
Cashier Manager
Citgo
06.2015 - 05.2018
No Degree - Business Administration
North Carolina A & T State University
Certificate - Nail Technician
NC Nail Academy
High School Diploma -
James B Dudley High School
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