Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tonya Lindler

Fort Bragg,CA

Summary

Accomplished Case Manager/Referral Coordinator with a proven track record at Mendocino Coast Clinics, enhancing patient care through effective case management and care coordination. Skilled in client advocacy and relationship building, successfully partnered with healthcare professionals to optimize patient outcomes.

Demonstrated leadership in guiding staff and maintaining data integrity, ensuring high-quality patient support. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Referral Coordinator with experience in scheduling and coordinating referrals. Proven track record of efficiently and accurately completing paperwork. Offers strong time management, organizational and multitasking abilities. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success.

Brings positive attitude and commitment to continuous learning and growth.

Overview

5
5
years of professional experience

Work History

Case Manager/Referral Coordinator

Mendocino Coast Clinics
11.2020 - Current
  • Partnered with physicians, outside mental health agencies, behavioral health therapists, and documented patient interactions and interventions in electronic charting systems.
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Assessed community needs and identified resources for social and community service programs.
  • Provided leadership, guidance and support to staff members.
  • Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
  • Processed referral requests from patients, doctors and other health care professionals.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Assistant to both of our Behavioral Health Medication Management providers.
  • Scheduled clients with our Behavioral Health providers in our EHR system. Rooming and setting up electronic communications with our remote providers.

CHW/Case Manager/Referral Appointment Clerk

Mountain VAlley Health Centers
05.2019 - 11.2020
  • Partnered with physicians, mental health providers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
  • Worked for Partnership Health Insurance's program to ensure those needing a higher level of care medically and mentally were referred to the proper care teams for services.
  • Completed patient intakes and referred to the proper mental health providers for therapy and/or Behavioral Health medication managment.
  • Scheduled clients with mental health providers.
  • Assistant to telehealth Psychiatrist.

Education

High School Diploma -

Burney Junior-Senior High School
Burney, CA
06.1982

Skills

  • Client Advocacy
  • Case Management
  • Care Coordination
  • Patient support
  • Email and Telephone Etiquette
  • Patient Needs Assessment
  • Positive Attitude
  • Conflict Resolution
  • Relationship Building
  • Direct Patient Care
  • Organization and Multitasking
  • Problem-Solving

Timeline

Case Manager/Referral Coordinator

Mendocino Coast Clinics
11.2020 - Current

CHW/Case Manager/Referral Appointment Clerk

Mountain VAlley Health Centers
05.2019 - 11.2020

High School Diploma -

Burney Junior-Senior High School
Tonya Lindler