Tonya McCarty
Fowler,MI
Summary
Competent secretary/biller with 25+ years of experience in handling wide variety of secretary duties, medical coding and billing tasks. Sophisticated and hardworking individual with excellent analytical and multitasking abilities. Coordinates with insurance companies and expedites claims processes. Expertise in accurately inputting procedure and diagnosis codes into billing software to generate invoices. Detail-orient secretary/biller with strong understanding of bookkeeping principles and customer service. Experienced in developing and managing efficient billing and posting processes. Considered focused and organized team player.
Overview
25
25
years of professional experience
Work History
Administrative Assistant/Office Medical Biller
K-13 Physical Therapy And Sports Medicine
10.2006 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Scheduled office meetings and client appointments for staff teams.
- Trained new personnel regarding company operations, policies and services.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Verified insurance of patients to determine eligibility.
- Posted payments and collections on regular basis.
- Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
- Communicated with insurance providers to resolve denied claims and resubmitted.
Medical Biller
Dallas Township Fire & Rescue
01.2010 - Current
- Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
- Posted payments and collections on regular basis.
- Prepared billing statements for patients and verified correct diagnostic coding.
Certified Pharmacy Technician
Sparrow Clinton Hospital
04.1999 - 10.2006
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Counted, measured, and compounded medications following standard procedures.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
Education
No Degree - Pharmacology
Lansing Community College
Lansing, MI05.1999
Skills
- Dependable
- Multitasking and Organization
- Teamwork and Collaboration
- HIPAA Compliance Certification
- Scheduling
- Data Entry
- Telephone Skills
- Service-Oriented Mindset
Timeline
Medical Biller
Dallas Township Fire & Rescue
01.2010 - Current
Administrative Assistant/Office Medical Biller
K-13 Physical Therapy And Sports Medicine
10.2006 - Current
Certified Pharmacy Technician
Sparrow Clinton Hospital
04.1999 - 10.2006
No Degree - Pharmacology
Lansing Community College
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