Tonya Meyers
Elba,NE
Summary
Dynamic customer service professional with extensive experience in high-volume dining environments, including Fuji Japanese Steakhouse. Expertise in POS operations, order management, and cash handling, consistently elevating guest experiences through effective communication and rapport-building. Recognized for adaptability and teamwork, leading to high customer satisfaction levels while providing tailored menu recommendations. Aiming to leverage strong conflict resolution skills to enhance service standards within a dynamic team.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Server
Fuji Japanese Steakhouse - Hibachi -Sushi
Elba, NE
11.2024 - Current
- Ensured patrons received their orders promptly and accurately.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Processed customer orders promptly and accurately.
- Maintained high standards in guest service by being courteous, quick, and efficient.
- Provided excellent customer service to ensure satisfaction.
- Ensured quality of food prior to serving customers.
- Managed financial transactions with accuracy and adherence to company cash-handling protocols.
Team Member
Chick-fil-A
Lincoln, NE
11.2021 - 02.2022
- I was trained to do a lot and was in more than one position
- Team member, I took orders for drive thru inside and outside
- I was a cashier, bagged the food, filled drinks for drive thru line
Cold Press Operator
Clean Juice
Lincoln, NE
02.2020 - 08.2020
- Operated a cold press machine to make Organic cold pressed juice and cashew milk for juice cleanses
- Prepared the fruit & vegetables that I would use daily
- Followed recipes to make juice, health shots, cashew specialties & other items in the store
- Logged all ingredients into a book for inventory and because everything used was organic
- Clean up my area & did dishes during my shift
Server
Perkins Restaurants & Bakery
Lincoln, NE
06.2019 - 08.2019
- Worked at a restaurant
- Handled 10 tables daily
- Took food and drink orders
- Served meals
- Checked on guests frequently
- Cleared tables
- Managed cash, check, credit orders
- Maintained a clean work area
Hourly manager, Server
IHOP
Lincoln, NE
02.2019 - 08.2019
- Took food and drink orders
- Handled 10 tables daily
- Served drinks and food to guests
- Checked on guests frequently
- Served food
- Cleared tables
- Processed transactions
- Cleaned and sanitized restaurant
- Handled a high volume of customers regularly
- Greeted guests
Housekeeper
Towneplace Suite Marriott
Lincoln, NE
02.2018 - 05.2018
- Hotel housekeeper
- Cleaned and organized restrooms
- Vacuum, swept and mopped each room
- Collected the trash in each room and common areas and disposed in correct bins
- Prepared linens
- Kept rooms stocked
Caregiver
Caring for People of Lincoln
Lincoln, NE
08.2017 - 02.2018
- Took care of a lady with a disability
- Assisted client with mobility
- Transported client to scheduled appointments
- Assisted client in running errands
- Monitored client nutritional requirements
Sales Associate
Dillard's, Inc.
Lincoln, NE
06.2017 - 08.2017
- Provided a quick and exceptional customer experience
- Answered customer questions
- Assisted customers with locating items
- Assisted customers with reservations
- Handled returns and exchanges
- Maximized sales transactions
- Kept store clean
- Restocked shelves
- Responsible for the Men's department
Cashier/Cook
Krispy Kreme
Lincoln, NE
02.2017 - 06.2017
- Rang up orders
- Greeted guests
- Prepared beverages orders
- Maintained recipe quality
- Responsible for cleaning restaurant
Hostess/Cashier
Outback Steakhouse
Lincoln, NE
07.2016 - 03.2017
- Greet guests
- Seat accordingly
- Take phone reservations
- Helps clear tables when busy
- Roll silverware
- Clean up area
Cleaner
Cleaning Ninjas
Lincoln, NE
09.2015 - 04.2016
- Clean residential, commercial, move-outs, and construction clean up throughout Lincoln and surrounding areas
- Kitchens, bathrooms & whole houses, top to bottom
Head Server
Born in a Barn
Lincoln, NE
08.2015 - 09.2015
- As head server I made sure all servers were trained on the p.o.s systems
- Helped out with bartending, served food ans drinks and cleaned
Server
IHOP
Lincoln, NE
07.2015 - 08.2015
- Was a server at Ihop customer service
- Handled cash, did sidework and cleaned
Cashier and Customer Service
Valentino's
Lincoln, NE
06.2015 - 08.2015
- Worked front counter in pizza shop
- Handled cash, cleaned at end of shift
Cashier
Levy Restaurants
Lincoln, NE
05.2015 - 06.2015
- Cashier
- At the concession stands at the Salt dog stadium
- Skills Used: Handling cash and customer service
Cashier
Popeyes
01.2014 - 01.2015
- Greeted every guests
- Assisted guests as needed
- Operated cash register[s]
- Counted out cash drawers
- Handled refunds
Server
Hiro 88
Lincoln, NE
08.2014 - 09.2014
- Took food and drink orders
- Served food and drinks to guests on time
- Checked on guests frequently
- Cleared tables
- Managed cash, check, credit orders
- Maintained a clean work area
Bartender/Server
Bison Witches
05.2014 - 06.2014
- Took food and drink orders
- Made alcoholic beverages
- Checked on guests frequently
- Cleared tables
- Managed cash register
- Maintained a clean work area
- Stocked the coolers, filled ice bins & prep garnish
Assembly Line Worker
Kawasaki Rail
02.2014 - 04.2014
- Assembled materials
- Loaded and inspected product and products
- Ensured job was performed in a clean and safe working environment
- Used machinery safely and according to manufacturer instructions to prevent workplace accidents.
Education
Training in Phlebotomy -
Southeast Community College
Lincoln, NE03.2017
office professional, medical receptionist
Southeast Community College
Lincoln, NE01.2010
medical assistant
Kaplan University
Lincoln, NE01.2008
Diploma - General
Seward High
Seward, NE01.2004
Skills
- Cleaning
- Housekeeping
- Time Management
- Customer Service
- Coffee Experience
- Commercial Cleaning
- Restaurant Experience
- Strong work ethic
- Safe food handling
- Point of sale (POS) system operations
- Food station setup
- Professional appearance
- Table setting knowledge
- Guest engagement
- Menu presentation
- Food running
- Residential Cleaning
- Manufacturing
- Host/Hostess
- Dog Handling
- Cooking
- Serving
Certification
Food Handler Certificate
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Server
Fuji Japanese Steakhouse - Hibachi -Sushi
11.2024 - Current
Team Member
Chick-fil-A
11.2021 - 02.2022
Cold Press Operator
Clean Juice
02.2020 - 08.2020
Server
Perkins Restaurants & Bakery
06.2019 - 08.2019
Hourly manager, Server
IHOP
02.2019 - 08.2019
Housekeeper
Towneplace Suite Marriott
02.2018 - 05.2018
Caregiver
Caring for People of Lincoln
08.2017 - 02.2018
Sales Associate
Dillard's, Inc.
06.2017 - 08.2017
Cashier/Cook
Krispy Kreme
02.2017 - 06.2017
Hostess/Cashier
Outback Steakhouse
07.2016 - 03.2017
Cleaner
Cleaning Ninjas
09.2015 - 04.2016
Head Server
Born in a Barn
08.2015 - 09.2015
Server
IHOP
07.2015 - 08.2015
Cashier and Customer Service
Valentino's
06.2015 - 08.2015
Cashier
Levy Restaurants
05.2015 - 06.2015
Server
Hiro 88
08.2014 - 09.2014
Bartender/Server
Bison Witches
05.2014 - 06.2014
Assembly Line Worker
Kawasaki Rail
02.2014 - 04.2014
Cashier
Popeyes
01.2014 - 01.2015
Food Handler Certificate
Training in Phlebotomy -
Southeast Community College
office professional, medical receptionist
Southeast Community College
medical assistant
Kaplan University
Diploma - General
Seward High
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