TONYA MINTER
Midland
Summary
Records management professional with expertise in document control, archiving, and regulatory compliance. Known for driving process improvements and enhancing records retrieval systems. Highly collaborative team leader with keen focus on achieving tangible results and adapting to evolving requirements.
Professional records management expert with comprehensive experience in overseeing information systems and ensuring data integrity. Known for strong focus on team collaboration and achieving results, adapting seamlessly to changing needs. Skilled in document control, data archiving, and compliance with regulatory standards. Reliable, analytical, and efficient, bringing strategic approach to managing records and enhancing organizational efficiency.
Efficient Records Management Supervisor with proven track record in overseeing document lifecycle management, ensuring compliance, and optimizing storage solutions. Successfully implemented innovative filing systems that enhanced retrieval speed and accuracy. Demonstrated ability to lead teams and streamline operations with strong organizational and communication skills.
Overview
11
11
years of professional experience
Work History
Records Management Supervisor
Muscogee County School District
11.2021 - Current
- Decreased data entry errors with thorough quality control checks and staff training on best practices in records management.
- Implemented a cross-referencing system for easy access to related documents within the company's database.
- Coordinated off-site storage facilities, ensuring timely document retrieval while maintaining budgetary constraints.
- Streamlined workflow for the team by creating standardized processes for managing record requests and documentation.
- Developed comprehensive records retention schedules, ensuring compliance with industry regulations and legal requirements.
- Acted as a liaison between the records management team and other departments, ensuring a seamless flow of information across all organizational levels.
- Collaborated effectively with IT department to address any technical issues related to electronic recordkeeping systems.
- Mitigated risk associated with sensitive information by enforcing strict security protocols throughout the entire life cycle of each record stored or managed internally or externally via third-party services.
- Reduced response time to internal inquiries regarding record availability by streamlining search processes within the digital archive.
- Contributed to company-wide initiatives aimed at reducing paper consumption by promoting digitization and electronic document storage whenever possible.
- Increased collaboration between departments by establishing clear communication guidelines for records requests and transfers.
- Assisted in the development of policies and procedures related to records management, ensuring that they were consistently updated in line with industry best practices.
- Improved accuracy of archived information, conducting regular audits to ensure proper storage and organization.
- Fostered an environment of continuous improvement within the Records Management team by promoting professional development opportunities and encouraging feedback amongst peers.
- Ensured continuity during personnel transitions by maintaining accurate user access logs and up-to-date contact information for key stakeholders involved in records management processes.
- Enhanced staff productivity, providing ongoing training in records management software, tools, and procedures.
- Enhanced records retrieval efficiency by implementing a digital filing system and database management tools.
- Optimized storage space usage through effective categorization of files and efficient reorganization of physical archives.
- Assisted with document troubleshooting and recovery of corrupt documents and files.
- Worked with internal staff to process documents and sent for closing.
- Promoted efficient document processing by maintaining orderly and clean control room.
- Compared incoming data against quality, integrity and accuracy expectations, identified faults and affected timely remedies.
- Converted documents from one application to another.
- Worked with internal team members to remedy issues with preemptive solutions.
- Maintained organized and efficient document flows by using excellent planning and multitasking skills.
- Identified areas of weakness and recommended or implemented process improvements.
Assistant Manager-FRESH AREA
WALMART
10.2015 - 03.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Increased sales through effective merchandising strategies and targeted promotions.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Monitored sales trends to adjust pricing strategies for optimal profitability.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Led weekly team meetings to discuss goals and review performance, fostering culture of continuous improvement.
- Oversaw daily operations to maintain store cleanliness and organization.
- Analyzed sales data to identify trends and adjust inventory orders accordingly.
- Negotiated with suppliers to secure better pricing, reducing operational costs.
- Coordinated with vendors for timely inventory replenishment, ensuring product availability.
- Conducted performance evaluations, identifying areas for development and rewarding strong performance.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
- Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
- Enhanced team productivity by streamlining operational processes.
- Improved operational efficiency by adopting new technology for inventory management.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Bakery Manager
Winn Dixie Supermarket
03.2014 - 02.2019
- Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Managed inventory and reduced waste, resulting in cost savings for the bakery.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
- Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
- Handled staff scheduling, ensuring adequate coverage during peak times while minimizing labor costs.
- Maintained cleanliness and hygiene in bakery premises.
- Managed all baking operations professionally and handled all problems confidently.
- Maintained and controlled inventory of baked goods.
- Conducted employee training sessions on proper baking techniques, equipment usage, sanitation practices, and safety protocols.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Assisted in designing new menu items, incorporating seasonal ingredients for optimal freshness and taste.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
- Recruited hired, and retained top-quality staff through effective interviewing techniques and ongoing professional development opportunities.
- Streamlined cake decoration process, significantly reducing preparation time while maintaining high-quality standards.
- Trained newly hired sales team in upselling techniques.
- Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
- Researched issues to obtain appropriate answers to customer inquiries.
- Reduced expenses by renegotiating vendor contracts to eliminate waste and boost cost savings
Education
High School Diploma -
BROOKS COUNTY HIGH
Quitman, GA05-1994
Skills
- Software implementation
- Business analysis
- Information governance
- Training delivery
- Compliance management
- Retention scheduling
- Data privacy
- Electronic records management
- File plan development
Timeline
Records Management Supervisor
Muscogee County School District
11.2021 - Current
Assistant Manager-FRESH AREA
WALMART
10.2015 - 03.2020
Bakery Manager
Winn Dixie Supermarket
03.2014 - 02.2019
High School Diploma -
BROOKS COUNTY HIGH
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