Overview
Work History
Education
References
Timeline
Generic

Tonya Mosley

Saint Albans,WV

Overview

27
27
years of professional experience

Work History

Patient Care Technician

WVU Medicine Thomas Hospital
South Charleston, WV
10.2023 - Current
  • Take patient vitals.
  • Bath patients and change liens.
  • Assist patients with their needs, such as helping them to the restroom or changing their brief.
  • Making sure the patient is dry and comfortable.
  • Pass out breakfast, lunch, and dinner trays, and if the patient needs to be fed.
  • Obtaining wellbeing of patient during their stay

Mortgage Loan Officer Assistant

U.S. Bank
12.2021 - 01.2023
  • Highly motivated and goal oriented with excellent customer service and communication skills
  • Coordinate and prepare documentation necessary for verifications and processing such as loan files, loan packages, credit reports, and all documentation are uploaded to the portal (AIQ) for the processor, and underwriter
  • Review all loan package documentation for discrepancies, omissions, and income calculation then report any discrepancies to the loan originator
  • Follow up and respond to client and in-house inquiries on transactions as needed in order to provide superior customer service.

Mortgage Loan Processor III and Officer

BB&T
08.2012 - 12.2021
  • Mortgage industry professional with loan processing experience and a comprehensive knowledge of conventional and government loan programs
  • Such as Construction, Jumbos, FHA, VA and USDA
  • Diligent and detail-oriented-thorough in gathering borrower information, verifying loan documents and reviewing file documentation to guide each loan from preapproval to closing
  • Provide support to loan officer and underwriter teams by ensuring the timely, judicious and accurate processing of mortgages
  • Review and verify borrowers' income, credit reports, employment histories, property appraisals and title insurance information to prepare loan applications for underwriting submittal.

Branch Support

BB&T
11.2000 - 05.2012
  • Team Leader overseeing several employees to provide customer service inside and outside of banking institution
  • Assisting in research team to find discrepancies for branch related issues.

Customer Service Representative

One Valley Bank/BB&T
08.1997 - 11.2000
  • Provide clients with the perfect client experience
  • Assisting departments in meeting monthly goals
  • Assisting branches with complex situations.

Education

Pre-Nursing

Bridge Valley Community
South Charleston

References

References available on request.

Timeline

Patient Care Technician

WVU Medicine Thomas Hospital
10.2023 - Current

Mortgage Loan Officer Assistant

U.S. Bank
12.2021 - 01.2023

Mortgage Loan Processor III and Officer

BB&T
08.2012 - 12.2021

Branch Support

BB&T
11.2000 - 05.2012

Customer Service Representative

One Valley Bank/BB&T
08.1997 - 11.2000

Pre-Nursing

Bridge Valley Community

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Tonya Mosley