Tonya Moss
Marietta,GA
Summary
Experienced Baker with passion for creating delicious desserts, pastries and breads. Detail-oriented and works well in fast-paced environments. Skilled in using variety of baking tools and equipment. Customer-savvy [Job Title] accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills. Skilled Baker with exceptional knowledge of baking times, methods, temperatures and flavors. Well-versed in proper function and maintenance of bakery utensils and equipment. Focused professional creates memorable and delicious baked goods. Creates custom desserts that exceed customer specifications. Hardworking individual offers great task prioritization and time management skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
I develop flowers from gum paste.
Overview
40
40
years of professional experience
Work History
Wedding Cake Baker
Self Employed Services
04.1989 - 12.2018
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Developed creative seasonal recipes, attracting new customers and increasing bakery sales.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Demonstrated adaptability in adjusting recipes based on available ingredients or dietary restrictions upon request.
- Consistently met deadlines for catering orders by effectively prioritizing tasks according to urgency.
Elderly Caregiver
Cameron Hall Living Assistance
03.2011 - 07.2011
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Provided safe mobility support to help patients move around personal and public spaces.
- Conducted regular home safety checks to identify potential hazards ensuring a secure environment for the elderly.
- Offered companionship and kindness to elderly patients.
- Maintained entire family's schedule and organized events.
- Completed regular check-ins and progress report for each client.
- Promoted independence among elderly clients by teaching them new skills or assisting them in relearning old ones as needed.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Entrusted to handle confidential and sensitive situations in professional matter.
Bakery Clerk
Kroger Grocery Store
04.2010 - 08.2010
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Increased overall efficiency of the bakery operation through meticulous attention to detail when measuring ingredients or performing other preparatory tasks.
- Monitored customers for signs of security concerns and escalated issues to management.
- Inspected goods to establish accurate pricing and labeling.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Maintained a visually appealing and well-stocked bakery display, leading to increased sales.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Traveling Nurses Services
Nursing Service
03.2009 - 08.2010
- Recorded details regarding therapies to keep patient charts updated.
- Evaluated patient histories, complaints, and current symptoms.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Traveled to appointments with the patients.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Educated family members and caregivers on patient care instructions.
- Conducted thorough assessments of patient conditions, identifying potential health risks and initiating appropriate interventions.
- Strengthened relationships with patients'' families through regular updates on progress and open channels of communication.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Managed patients recovering from medical or surgical procedures.
- Served as an advocate for patients'' rights, promoting autonomy in decision-making related to treatment options.
- Promoted a safe and supportive environment for patients and staff alike by addressing concerns promptly and effectively.
- Worked flexible hours across night, weekend, and holiday shifts.
Childcare Provider
Duck Pond Nursery
03.2008 - 05.2008
- Developed age-appropriate activities and crafts to engage children.
- Logged information regarding naps, feedings, and any medications administered.
- Communicated regularly with parents regarding their child''s achievements or concerns while offering guidance on home-based support strategies.
- Provided support and guidance to children in conflict resolution.
- Provided nutritious meals and snacks according to dietary guidelines, promoting overall health among the children in care.
- Introduced children to educational games and activities to boost learning.
- Helped children develop motor skills in preparation for preschool and kindergarten.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Encouraged children's emotional and social development.
Stock Assistant and Setup New Stores
Dollar Tree Stores
03.2007 - 09.2007
- Played a pivotal role during annual physical inventories count ensuring thoroughness and accuracy throughout entire process.
- Updated merchandise pricing to match new values and special promotional rates.
- Interacted with guests in friendly and knowledgeable way.
Substitute Teacher
Cherokee County Schools
03.1994 - 08.2007
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
- Monitored student behavior and administered discipline as needed.
- Maintained accurate records of student attendance, grades, and progress reports, ensuring timely submission to administration for reporting purposes.
Administrative Office Manager
IBM
03.1998 - 02.1999
- Worked with CFO in annual bidding and renewal of employee benefit package.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Installed new property management applications.
- Managed payroll and benefits administration to ensure accuracy and compliance with company policies.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Tested mainframes and type writers.
Proofer and Computer and Board Report
Etowah Bank
10.1983 - 12.1987
- Managed finished works and version edits for comprehensive record of each file.
- Ensured accuracy of facts and figures in documents by conducting thorough research and cross-referencing sources.
- Routed proofs with marked corrections to authors, editors or typesetters for correction or reprinting.
- Enhanced document quality by meticulously proofreading and editing content for grammar, punctuation, and syntax errors.
- Applied meticulous attention to detail when reviewing sensitive legal documentation for compliance purposes.
- Assisted in the development of internal training materials for new proofreaders, fostering a culture of continuous learning within the team.
- Made charts for the Board.
- Worked directly with the Vice President of the bank.
- Worked on to develop a new bank computer system.
Baker and Deli Clerk
Ingles SupermarketB
06.1982 - 11.1983
- Increased production efficiency through effective time management and multitasking during busy periods.
- Contributed to team success by training new employees on baking techniques, safety protocols, and equipment operation.
- Packaged finished products for sale.
- Monitored temperatures of ovens, proof boxes and other equipment.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
- Decorated cakes, cupcakes and other pastries according to customer requests.
- Followed food safety standards when handling ingredients.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Operated ovens and bakery equipment to prepare products according to recipes.
- Developed creative seasonal recipes, attracting new customers and increasing bakery sales.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Complied with health and safety codes to protect staff and customers.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Prepared dough for variety of pastries, cakes and breads.
- Skilled at working independently and collaboratively in a team environment.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Made food according to standard recipes with requested changes for customer satisfaction.
Rater and Compter Back up
Travelers Insurance
03.1983 - 09.1983
- Read, interpreted and followed written test instructions and procedures to accurately test products.
- Investigated customer complaints to take necessary corrective actions.
- Planned and estimated test activities to determine effort needed to validate quality of product under test.
Counter Person
Big Tee
05.1979 - 08.1979
- Enhanced customer satisfaction by providing efficient service and accurate order fulfillment.
- Assisted in inventory management for optimal stock levels and reduced waste.
- Maintained a clean and organized work environment, ensuring safety and hygiene standards were met.
- Managed cash register transactions accurately, ensuring proper handling of payments and receipts.
Office and Floor
Sky City
02.1979 - 04.1979
- Managed office tasks efficiently, ensuring timely completion of paperwork and data entry.
- Collaborated with team members to optimize workflow, resulting in increased productivity across various departments.
- Provided excellent customer service by resolving inquiries promptly and professionally.
- Ensured accurate record-keeping by diligently tracking inventory levels and shipments for audit purposes.
- Created and enforced detailed organization processes to increase quality and service standards.
Education
Associate of Arts - Liberal Arts And General Studies
Dalton State College
Dalton, GAContinuing Child Education And Care. - Child Care Management
Gainesville State College
Gainesville, GANursing Practice
Pickens Technical College
Jasper, Ga2001
Associate of Arts - Liberal Arts And Sciences
Reinhardt University
Waleska, GA04.1987
High School Diploma -
Fannin County High School
Blue Ridge, GA06.1985
High School Diploma -
Truett McConnell University
Blue Ridge, And Ellijay Ga06.1985
Associate of Science - Computer Programming
Pickens Technical College
Jasper, GA06.1983
Skills
- Adaptive and creative
- Team Player
- Ingredient Preparation
- Microsoft Office
- New Recipe Development
- Recipe Development
- Cleanliness standards
- Food Safety
- Icings and fondant
- Recipe Adaptation
- Food safety and sanitation
- Recipe creation and conversion
- Equipment Cleaning
- Dough handling
- Kitchen Safety
- Reliable and Responsible
- Kitchen Equipment Operation
- Cake Decorating Equipment
- Icing Preparation
- Cake and Pastry Decoration
- Client Presentation Delivery
- Management
- Basic Mathematics
- Holiday baking
- Ingredient Selection
Additional Information
I worked tirelessly for the disabled and elderly communities of the State of Georgia. I have attached several of my case work.
Timeline
Elderly Caregiver
Cameron Hall Living Assistance
03.2011 - 07.2011
Bakery Clerk
Kroger Grocery Store
04.2010 - 08.2010
Traveling Nurses Services
Nursing Service
03.2009 - 08.2010
Childcare Provider
Duck Pond Nursery
03.2008 - 05.2008
Stock Assistant and Setup New Stores
Dollar Tree Stores
03.2007 - 09.2007
Administrative Office Manager
IBM
03.1998 - 02.1999
Substitute Teacher
Cherokee County Schools
03.1994 - 08.2007
Wedding Cake Baker
Self Employed Services
04.1989 - 12.2018
Proofer and Computer and Board Report
Etowah Bank
10.1983 - 12.1987
Rater and Compter Back up
Travelers Insurance
03.1983 - 09.1983
Baker and Deli Clerk
Ingles SupermarketB
06.1982 - 11.1983
Counter Person
Big Tee
05.1979 - 08.1979
Office and Floor
Sky City
02.1979 - 04.1979
Associate of Arts - Liberal Arts And General Studies
Dalton State College
Continuing Child Education And Care. - Child Care Management
Gainesville State College
Nursing Practice
Pickens Technical College
Associate of Arts - Liberal Arts And Sciences
Reinhardt University
High School Diploma -
Fannin County High School
High School Diploma -
Truett McConnell University
Associate of Science - Computer Programming
Pickens Technical College
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