Tonya Nelson
Irving,TX
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
23
23
years of professional experience
Work History
Software Engineer
Broadridge Financial Solutions
02.2019 - Current
- Pitney Bowes software including Enrichment, Finalist, and Mailstream
- Pulling info from data and creating new TLE for processing AFP’s and PDF’s
- Creating Printable AFP with all the resources needed
- Including barcodes for both the machine processing and client needs
- Setting up processing though Finalist to provide valid address information. Utilizing the cleansed zip codes for creating imb’s and customer portal data.
- Creating Full-Service Mail to include better discounts for our clients with mail.dat.
- Unix
- Microsoft (Word, PowerPoint, Excel)
- Korn Shells
- Info Print Workflow (IPW)
- Problem solving
- Managing and implementing USPS requirements
- Manifesting including the setup of Mail.Dat and Full service
- Mentoring new developers and creating documentation
Programmer Analyst
Broadridge Financial Solutions
06.2011 - 03.2016
- Stream Weaver Development
- Mail Stream
- Unix
- Microsoft (Excel, Word, PowerPoint)
- Info Print Workflow (IPW)
- Problem Solving
- Managing and implementing USPS requirements
- DatMail
- MailDat
IPW Admin
Broadridge Financial Solutions
05.2007 - 02.2011
- Documentation and tracking of work processing though ipw
- Filing and organization of paperwork
- Reconciliation of client work though ipw by sla’s
- Processing of Manifest paperwork to pay for USPS work
- Research
Quality Control
Broadridge Financial Solutions
08.2004 - 05.2007
- Quality Inspections for both machine and mail room work
- Research of unbalanced jobs
- Reconciliation of mutes
Machine Operator
Broadridge Financial Solutions
03.2002 - 08.2004
- Running the machines to process work while maintaining quality output
- Reviewing the output and making minor adjustments to the machines if needed
- Problem solving machine errors
- Boxing and labeling of bulk mail
Education
Associates - Computer Science
ITT Technical Institute
Richardson, TX03.2011
Skills
- Research and problem solving
- Microsoft (PowerPoint, Excel, Word)
- Documentation
- Enrichment, Finalist, MailStream, and Maildat's
- Unix
- Time Management
- Team collaboration
- JIRA
- Code debugging
- Programming
- Troubleshooting and resolution
- Technical analysis
- Project documentation
- Requirements gathering
- Scrum methodology
- Detail-oriented
- New employee mentoring
- Research and development
- Continuous improvement techniques
- Operational support
Accomplishments
- Key contributor in the design and implementation of new features for automating month end setups. This minimized manual intervention and monthly cost for IT support.
- Took Lead in implementing bundling for flats to save in US Postal Cost for mailing.
- Was one of the two leads in implementing full service using mail.dat for electronic mailing with the Postal One. Allowing for Full service discounts though the postoffice for mailing. Saving both Broadridge and Client cost in mailing. This lead to my role as a software engineer.
- Lead in training and mentoring other developers in manifesting mail.
Timeline
Software Engineer
Broadridge Financial Solutions
02.2019 - Current
Programmer Analyst
Broadridge Financial Solutions
06.2011 - 03.2016
IPW Admin
Broadridge Financial Solutions
05.2007 - 02.2011
Quality Control
Broadridge Financial Solutions
08.2004 - 05.2007
Machine Operator
Broadridge Financial Solutions
03.2002 - 08.2004
Associates - Computer Science
ITT Technical Institute
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