TONYA NORTON

• Implement rigorous testing procedures to ensure optimal performance and minimize errors in software applications.
• Collaborate with upper management to drive strategy and implement new processes.
• Improve systems with addition of new features and infrastructure.
• Assessed business requirements to create focused solutions.
• Analye HR data to identify trends, enabling data-driven decision-making that improved workforce planning and operational efficiency.
• Led system upgrades and integration projects, collaborating with cross-functional teams to minimize downtime and ensure seamless transitions.
• Develop custom dashboards and reports for senior leadership, streamlining access to key workforce metrics and compliance data.

• Regularly attended networking events to expand professional connections within the local market, driving referral-based business opportunities.
• Initiated reports to share with business leaders on the progress of key recruitment initiatives and hiring metrics
• Conducted comprehensive candidate screenings to ensure fit for client requirements and organizational culture.
• Managed a diverse portfolio of clients in various industries, demonstrating adaptability and industry knowledge.
• Streamlined recruitment processes for efficiency, reducing time-to-fill for open positions.
• Provided thorough interview preparation resources and coaching to candidates, increasing their confidence during the process.
• Developed and managed communication strategies with hiring managers to identify changes to recruitment programs and process
• Established and continuously developed networks through industry contacts, university relations, association memberships, trade groups, and military affiliations, among other sources, to maximize recruitment resources and opportunities for the Company.

• Developed and facilitated new-hire orientations.
• Collaborated with managers to determine department's short and long-term hiring needs.
• Managed applicant tracking system (ATS) database by entering, updating and maintaining candidate contact details, resumes, and supporting documentation.
• Enhanced company reputation through participation in industry events, networking activities, and professional development opportunities.
• Conducted regular follow-up with placed candidates to ensure satisfaction and retention, addressing any concerns or potential issues proactively.
• Collaborated with internal communications and marketing to create impactful recruiting material.
• Partnered with department leaders to understand staffing requirements and priorities.
• Worked closely with HR and recruitment teams to address workforce gaps and onboard new staff efficiently.
• Communicated scheduling updates and policy changes effectively to employees and managers.

• Promoted increased focus on internal talent mobility and emerging talent across organization.
• Analyzed recruiting metrics to share reports and recommendations with stakeholders.
• Conducted compensation conversations with human resources and hiring managers to foster internal and external equity.
• Facilitated a smooth onboarding process for new hires by collaborating with HR partners to prepare necessary paperwork and orientation materials.
• Established and continuously developed networks through industry contacts, university relations, association memberships, trade groups, and military affiliations, among other sources, to maximize recruitment resources and opportunities for the Company.
• Promoted a culture of creativity and accountability within the talent acquisition team to enhance relationships with hiring managers by providing consultative advice and delivering quality results.
• Managed key business relationships; partner effectively with business leaders and functional teams to ensure business requirements are clearly understood and met; maintain broad influence through ongoing development of internal/external relationships across the organization.

• Reviewed and screened applicant resumes to identify qualified candidates.
• Streamlined HR processes for increased efficiency and reduced administrative workload.

● Played a key role in enhancing recruitment processes, achieving a 30% reduction in time-to-fill for open positions and fostering a positive workplace culture through employee surveys.

● Supported talent acquisition and employee relations, providing guidance on performance management, conflict resolution, and disciplinary actions.