Tonya Nunes
Stevinson,CA
Summary
Compassionate Clinical Medical Assistant Student with hands-on clinical training from CalRegional. Delivered empathetic care to diverse populations while managing sensitive electronic data and excelling in fast-paced environments. Developed elite communication, conflict resolution, and administrative skills through a successful career in high-volume customer service operations.
Overview
2
2
years of professional experience
Work History
Education and clinical training
CalRegional
3337 M St, Merced, CA
07.2026 - 09.2026
- Monitored patient vital signs during examinations, phlebotomy, ekg, capillary punctures, and pharmacology In progress.
- Administrative training: Electronic Health Records documentation, medical terminology, and patient scheduling, in progress.
- Ensured adherence to HIPAA regulations and safety standards: comprehensive knowledge of HIPAA regulations, infection control, and OSHA safety standards, in progress.
Customer service coordinator
Screw Conveyor
Tulare, California
08.2024 - 04.2026
- Resolved sensitive escalations utilizing active listening and empathy to maintain high satisfaction rates under pressure.
- Coordinated daily operations with customer inquiries, mirroring the fast paced flow of a medical clinic lobby.
- Managed digital databases and customer records with strict accuracy, ensuring data privacy and proper workflow mapping.
- Collaborated across departments to improve communication channels, facilitating better information exchange.
Education
High School Diploma -
Tulare Western
Tulare, CA06-1992
Skills
- Patient assessment
- Vital signs/ in progress
- Phlebotomy techniques/ in progress
- Electronic health records/ in progress
- Medical terminology/ in progress
- HIPAA compliance/ in progress
- Patient interaction
Timeline
Education and clinical training
CalRegional
07.2026 - 09.2026
Customer service coordinator
Screw Conveyor
08.2024 - 04.2026
High School Diploma -
Tulare Western