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Tonya Olheiser
Minneapolis,MN
Summary
Experienced property maintenance and remodeling professional delivering quality home improvements, cost control, and safe project execution. Strong in project coordination, time management, and customer communication.
Overview
2027
2027
years of professional experience
Work History
Independent Contractor
Self Employed Services
Minneapolis, Minnesota
05.2019 - Current
- Construction & Remodeling: Led full-scale residential home remodels, executing framing, drywall installation, tiling, and finish carpentry to ensure client satisfaction.
- Specialized Installations: Cut concrete, excavated basements, and installed egress windows in compliance with local building codes and safety regulations.
- Property Maintenance & Cleaning: Delivered thorough interior house cleaning and meticulous exterior lawn care (mowing, landscaping, seasonal cleanups) to enhance curb appeal and maintain property standards.
Real Estate Tax Specialist I
Hennepin County Government Center
Minneapolis, MN
2015 - 2018
- Reviewed property tax assessments and updated corporate tax records to ensure accuracy and compliance.
- Prepared exemption filings and supporting documents for municipal jurisdictions.
- Communicated with county assessors to resolve valuation questions and ensure accurate record changes.
- Researched assessment notices and verified parcel details for accuracy.
- Developed processes that improved efficiency in filing returns.
- Organized property tax correspondence, invoices, and compliance files to streamline access and retrieval.
- Collected submitted forms from customers to ensure accurate processing. and assisted customers by answering questions.
- Explained legal regulations, revenue and taxation codes, policies and procedures to individuals.
General Manager
White Castle
Stillwater, Minnesota
2004 - 2016
- Monitored P&L duties, controlled food and labor costs, contributing to higher location profitability.
- Supervised busy drive-thru and front-of-house operations, helping meet or exceed corporate speed-of-service and accuracy targets.
- Helped recruit, train, and coach up to 10 shift managers and 25 team members, supporting a positive work culture aligned with White Castle’s "happy employees make happy customers" philosophy.
- Conducted regular inventory audits and reviewed restaurant tracking data, minimizing waste.
- Followed food safety, sanitation, and health standards aligned with ServSafe requirements, keeping "castle" tour-ready and passing all health inspections with top scores.
- Coordinated local public relations and community outreach efforts, including charity drives and regional event sponsorships, which enhanced brand loyalty and customer traffic.
Bartender / Server / Closing Cleaner
Danno's Bar
Anoka, Minnesota
12.2016 - 05.2019
- Facilitated food and beverage service for fast-paced section of 15+ tables and busy bar area, ensuring timely service to 150+ patrons per shift..
- Restocked bar stations and prepared garnishes for upcoming shifts, ensuring readiness and efficiency for daily operations.
- Processed POS transactions and handled over $3000 in cash and credit payments daily with 100% accuracy.
- Executed thorough closing cleaning and sanitizing procedures after hours, maintaining compliance with health and safety standards.
Education
BBA - Business Administration
Minnesota School of Business
Blaine, MN01-2016
Vocational/Technical - Cosmetology
Regency Beauty Institute
Blaine, MN01-2010
Skills
- Property maintenance
- Home remodeling
- Project coordination
- Cost tracking
- Contract negotiation
- Safety compliance
- Attention to detail
- Time management
- Problem solving
- Customer communication
Timeline
Independent Contractor
Self Employed Services
05.2019 - Current
Bartender / Server / Closing Cleaner
Danno's Bar
12.2016 - 05.2019
BBA - Business Administration
Minnesota School of Business
Vocational/Technical - Cosmetology
Regency Beauty Institute
Real Estate Tax Specialist I
Hennepin County Government Center
2015 - 2018
General Manager
White Castle
2004 - 2016